Customer Service Associate

Dollar Tree; City of Miramichi; On-site; CAD 21,000 - 26,000; Part time

Job summary

Dollar Tree in Miramichi, NB is seeking a Customer Service Associate to provide a friendly, efficient shopping experience and assist customers with questions and recommendations.

You will process sales at the cash register, manage stock replenishment, unload shipments, and keep the store clean, safe, and presentable for guests and teammates.

Part-time position with opportunities to grow; strong communication and teamwork skills are valued.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail or similar environment preferred.
• Able to lift 30–50 lbs and perform physical tasks as required.
• Excellent customer service and relationship management skills.
• Strong organizational and communication skills.
• Strong problem solving and decision making skills.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and unload trucks; stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness, including bathrooms, floors, and waste management.
• Other duties as assigned.

Skills

Customer service

Cash handling

Stock replenishment

Communication skills

Organizational skills

Teamwork

Problem solving

Education

High school diploma or equivalent

Job description

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

• Assist customers with questions and recommendations
• Manage sales transactions while working assigned cash register
• Maintain security of cash and protect company assets
• Keep the store well-stocked, and recover merchandise
• Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
• Other duties as assigned*

Skills and Experience

• High school diploma or equivalent is preferred
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
• Ability to follow instructions and interpret operational documents is required
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Excellent customer service and relationship management skills are required
• Strong organizational and communication skills are required
• Strong problem-solving and decision-making skills are required

At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.

Part time

2441 King George Hwy,Miramichi,New Brunswick E1V 6W2

Operations

40334

Dollar Tree