Customer Service and Sales Coordinator

Tile and Stone Source; Calgary; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in Alberta is seeking a Customer Service and Sales Coordinator to enhance customer experience and support the sales team. The ideal candidate is organized, detail-oriented, and has strong communication skills, thriving in a fast-paced retail environment. Join a young, passionate team committed to growth and excellent service.

Benefits

Positive work environment

Growing team opportunities

Qualifications

• Experience in a fast-paced retail environment.
• Strong attention to detail.

Responsibilities

• Greet customers and enhance the customer experience.
• Input purchase orders and support the store.
• Notify customers when their products are ready.

Skills

Customer Service

Communication

Organization

Teamwork

Tools

MS Office

Point of Sale Systems

Job description

We are looking for a Customer Service and Sales Coordinator who will focus on creating, processing, and fulfilling orders daily. The team member will greet customers, answer phones, compile orders, order products, review outstanding orders, and contact clients when their products are ready for pickup.

To succeed, you should have a drive to deliver excellent customer service and support the sales team in achieving their daily, weekly, and monthly goals. Being highly organized and detail-oriented is essential to ensure customer satisfaction every day. Exceptional communication skills are also key. We are resilient, passionate, and hardworking. Are you? Join our team!

What does your day look like?

• Greet customers and answer the phone to enhance the customer experience.
• Input purchase orders from clients and support the store as needed.
• Order products with ample lead time to meet sales and project deadlines.
• Assist the sales team by providing necessary information to finalize orders.
• Notify customers when their products arrive and are ready for pickup.
• Process credit card payments and record transactions.

Why us?

• We foster a positive work environment.
• We are passionate about our work!
• Opportunity to be part of a growing team.

What are we looking for?

• Proficiency in MS Office.
• Experience with point of sale systems.
• Experience in a fast-paced retail environment.
• Enjoys sales and teamwork.
• Strong attention to detail.
• Ability to manage multiple activities simultaneously.

Who are we?

At Tile and Stone Source, we pride ourselves on product knowledge and excellent customer service. As one of Alberta’s fastest-growing tile and flooring companies, we are eager to continue expanding with the right team members. Join our young, passionate team excited about our future growth!