Customer Project Manager – Telecom

Intellectt Inc; Toronto; On-site; CAD 90,000 - 120,000; Full time

Job summary

Intellectt Inc is seeking a Customer Project Manager to lead complex Telecom delivery programs, coordinating customers, labs, and multiple vendors. You will oversee schedules, budgets, and risks while guiding Project Managers to ensure on-time, on-scope delivery.

The role requires at least 3 years in Telecom program/project management, PMP certification, and strong leadership to drive cross-functional coordination across geographies. Excellent communication and reporting skills are essential.

Qualifications

• Minimum 3 years of Telecom Program/Project Management experience.
• PMP certification is required.
• Experience working directly with Telecom customers.
• Strong team management and cross-functional coordination skills.
• Experience managing multi-vendor and multi-geography teams.
• Strong communication, reporting, timeline tracking and follow-up skills.
• Proven ability to manage project scope, costs, budgets and schedules.

Responsibilities

• Manage Telecom programs covering scope, schedule, budget, risks and delivery.
• Create and maintain project/program schedules and action-item trackers.
• Coordinate OEM, customer lab, FOA, and production site entry/exit activities.
• Oversee Project Managers and ensure successful project execution.
• Manage customer communication, reporting, vendors and dependencies.
• Track issues through resolution and ensure timely delivery.

Skills

Telecom PM experience

PMP certification

Telecom customer work

Team management

Multi-vendor coordination

Cross-functional coordination

Communication & reporting

Scope, cost & schedule control

Job description

We are seeking a Customer Project Manager to manage complex Telecom delivery programs, customer coordination, laboratory activities, schedules, budgets, and multi-vendor dependencies.

Key Responsibilities

• Manage Telecom programs covering scope, schedule, budget, risks, and delivery.
• Create and maintain project/program schedules and action-item trackers.
• Coordinate OEM, customer lab, FOA, and production site entry and exit activities.
• Oversee Project Managers and ensure successful project execution.
• Manage customer communication, reporting, vendors, and dependencies.
• Track issues through resolution and ensure timely delivery.

Required Skills

• Minimum 3 years of Telecom Program/Project Management experience.
• PMP certification required.
• Experience working directly with Telecom customers.
• Strong team management and cross-functional coordination skills.
• Experience managing multi-vendor and multi-geography teams.
• Strong communication, reporting, timeline tracking, and follow-up skills.
• Proven ability to manage project scope, costs, budgets, and schedules.