Customer Program Manager, Staff Toronto, Ontario, Canada Program Management Posted a day ago

QUALCOMM, Inc.; Toronto; On-site; CAD 110,000 - 140,000; Full time

Job summary

Qualcomm Canada ULC in Toronto, Ontario, is seeking a Staff Customer Program Manager to lead complex IP programs with customers and vendors. You will coordinate cross‑functional teams, track issues, and manage schedules, ensuring milestones align with contract work statements and quality expectations.

The role emphasizes direct client and partner engagement, risk management, and process improvements, with a focus on delivering high‑speed Serdes, PCIe, Ethernet and IP integration across programs.

Qualifications

• Bachelor's degree in Engineering, Computer Science, or related field.
• 5+ years of Program Management or related work experience.
• Advanced degrees may substitute for up to two years of work experience (Master’s = 1 year, Doctorate = 2 years).

Responsibilities

• Direct point of contact for leading edge customers and vendors on Serdes, PCIe, Ethernet, UCIe IPs programs.
• Work with external partners and engineering leads to align on optimal solutions.
• Dedicated single point of contact to coordinate and track issues.
• Runs program schedule, regular status update meetings, action item tracking and delivery acceptance.
• Coordinates activities to ensure contractual obligations and SoW goals are met.
• Internal execution and review of program schedules, risks and resolutions with management.
• Define and drive process frameworks across teams for efficient and consistent execution and quality deliverables.
• Ensure WBS is consistent with program intent and realign as needed.
• Drive internal program kickoff, deliveries and signoffs with external partners.

Skills

Program management

PMP certification

Education

Bachelor's degree in Engineering, Computer Science, or related field

Tools

JIRA

Confluence

MS Office Project

Job description

## Customer Program Manager, StaffToronto, Ontario, CanadaApply NowFind out how well you match with this jobJob ID: 3098420## **Company:**Qualcomm Canada ULC## **Job Area:**Engineering Services Group, Engineering Services Group > Program Management**General Summary:**This position requires directly related experience and is highly compensated with very competitive salaries. If you join Qualcomm, you will be working side-by-side with the top talent in the industry and technological leaders with outstanding vision, track record, and accomplishments. You will be mentored by our top engineers and provided with the knowledge and freedom to innovate as your skills grow. We are also conveniently located in downtown Toronto, close to the University of Toronto. If interested, please submit your resume along with your transcript and cover letter.**Key Responsibilities:*** Direct point of contact for leading edge customers and vendors on Serdes, Pcie, Ethernet, UCIe IPs program.* Working with external partners and engineering leads to align on optimal solutions* Dedicated, single point of contact to coordinate and track issues* Runs program schedule, regular status update meetings, action item tracking and delivery acceptance* Coordinates activities to ensure that all contractual obligations, SoW goals, are being met* Internal execution* Regular review of program schedules, risks and resolution strategy with management team* Defining and driving process frameworks across teams for efficient and consistent execution and quality deliverables* Ensuring WBS consistent with program intent and working with project manager and engineering leads to realign as needed* Driving internal programs kickoff, deliveries and signoff both internally and with external partners\\*Backfill position**Minimum Qualifications:**• Bachelor's degree in Engineering, Computer Science, or related field. • 5+ years of Program Management or related work experience. \\*Completed advanced degrees in a relevant field may be substituted for up to two years (Master’s = one year, Doctorate = two years) of work experience.**Preferred Qualifications:*** Understanding of key IP deliverables and customer integration challenges* Understanding of execution flow and cross team interdependencies for high speed serdes IP development* undefined* Schedule development, tracking and reporting with MS Office Project* Defect tracking JIRA* Internal documentation, processes on Confluence* PMP certification an asset**Applicants**: Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail [e-mail] or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.**To all Staffing and Recruiting Agencies**: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.If you would like more information about this role, please contact Qualcomm Careers.