Customer Marketing Coordinator

Creative Niche; Toronto; Hybrid; CAD 60,000 - 75,000; Full time

Job summary

A fast-growing SaaS company is seeking a Customer Marketing Coordinator to join its dynamic Product & Customer Marketing team. In this hybrid role, based in Toronto or Vancouver, you will coordinate marketing programs and support project plans to ensure smooth execution of campaigns. The ideal candidate has over 2 years of experience in a collaborative environment and brings strong organizational and communication skills. This full-time position offers a salary ranging from CA$60,000 to CA$75,000 annually.

Qualifications

• 2+ years in a fast-paced, collaborative environment (agency or in-house marketing).
• Experience supporting projects across creative, events, or communications.
• Optional: Working toward or holding a PMP certification.

Responsibilities

• Coordinate and organize marketing programs to ensure smooth workflows.
• Support project plans for cross-functional campaigns.
• Run timelines, schedules, and key milestones.
• Facilitate campaign logistics including meetings and communications.
• Monitor project status and resource availability.
• Capture and synthesize learnings from retrospectives.

Skills

Organizational skills

Problem-solving

Communication

Detail-oriented

Curiosity

Job description

Customer Marketing Coordinator (SaaS)

Hybrid (Toronto or Vancouver preferred)

We're partnering with a fast-growing SaaS company to hire a Customer Marketing Coordinator to support a high-performing Product & Customer Marketing team.

About the Team

You’ll join an award-winning product marketing organization known for excellence, collaboration, and meaningful career growth. The team moves quickly, supports each other, and delivers best-in-class work that strengthens customer engagement and fuels company-wide success.

Who You Are

You’re the operational heartbeat of a marketing team who is organized, proactive, detail‑obsessed, and an exceptional communicator. You thrive in fast-paced environments, love getting into the weeds to keep projects moving, and naturally bring clarity, structure, and momentum to every initiative. You’re unafraid to ask questions, offer recommendations, and help the team work smarter and faster.

What You’ll Support

• Coordinate and organize marketing programs, ensuring workflows, documentation, and processes run smoothly.
• Support project plans for cross‑functional campaigns and initiatives.
• Run timelines, schedules, and key milestones to keep deliverables on track.
• Facilitate campaign logistics: planning meetings, stand‑ups, status updates, retros, and stakeholder communication.
• Ensure briefs are complete before handoff to design, video, or content teams.
• Monitor project status, resource availability, and risks, always keeping the team aligned and informed.
• Capture and synthesize learnings from retrospectives to improve future operations.

What You Bring

• 2+ years in a fast‑paced, collaborative environment (agency or in‑house marketing).
• Experience supporting projects across creative, events, or communications.
• Outstanding organizational skills, curiosity, and a knack for problem‑solving.
• Ability to ask great questions, flag issues early, and keep teams focused and on‑task.
• Comfort documenting processes and navigating briefs.
• Optional: Working toward or holding a PMP certification.

Base pay range

CA$60,000.00/yr - CA$75,000.00/yr

Seniority level

Associate

Employment type

Full‑time

Job function

Marketing and Project Management

Software Development

We'd love to hear from you!