Customer Fulfillment Specialist | Hybrid Role & Growth

Cascades; Vaughan; Hybride; CAD 52 000 - 61 000; Plein temps

Avantages offerts par ce poste

Profit sharing

Employee share purchase plan

Hybrid work model

Group insurance

Telemedicine

Retirement plan

Annual allowance for goods/services

Wellness program

Employee assistance program

Résumé du poste

Cascades in Vaughan is seeking a Customer Fulfillment Specialist to join a people-first, dynamic team. You will handle customer inquiries, manage orders, and coordinate with logistics, billing, and fulfillment to ensure accurate and timely results.

You'll work in a hybrid model (3 days in office, 2 days remote) with comprehensive benefits, wellness programs, and opportunities to contribute to continuous improvement and customer satisfaction.

Qualifications

• Experience in customer service, order management, or a similar client-facing role.
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Responsabilités

• Respond to customer inquiries via phone, email, and internal systems, ensuring timely, professional, and accurate communication.
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Connaissances

Customer service

Order management

Communication skills

Organization

Time management

Problem-solving

Detail-oriented

Cross-functional collaboration

CRM systems

Outils

CRM systems

Order management tools

Description du poste

Cascades in Vaughan is seeking a Customer Fulfillment Specialist to join a people-first, dynamic team. You will handle customer inquiries, manage orders, and coordinate with logistics, billing, and fulfillment to ensure accurate and timely results.

You'll work in a hybrid model (3 days in office, 2 days remote) with comprehensive benefits, wellness programs, and opportunities to contribute to continuous improvement and customer satisfaction.