Customer-Focused Retail Associate (Consumables)

Walmart; Quinte West; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada is seeking a Consumables Associate to support a fast-paced retail environment. You will help stock merchandise, assist customers, and maintain safe, clean store conditions while delivering friendly service.

This role focuses on promoting products, handling merchandise flow from backroom to sales floor, and resolving customer concerns with professionalism. A strong team player mindset and excellent customer service are encouraged.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Job description

Walmart Canada is seeking a Consumables Associate to support a fast-paced retail environment. You will help stock merchandise, assist customers, and maintain safe, clean store conditions while delivering friendly service.

This role focuses on promoting products, handling merchandise flow from backroom to sales floor, and resolving customer concerns with professionalism. A strong team player mindset and excellent customer service are encouraged.