Customer-First Post Office Clerk | Flexible Schedules

Shoppers Drug Mart Inc.; Ottawa; Hybrid; CAD 51,489,000 - 56,305,000; Full time

Job summary

Shoppers Drug Mart Inc. in Ottawa, Ontario seeks a Retail Associate to provide prompt customer service at the retail postal outlet and maintain a clean checkout area.

You will greet customers, scan products, and manage cash, coupons, lottery, and PC Optimum while upholding store policies and safety standards. The role emphasizes teamwork, organization, and efficient processing of customer orders, with a weekend-only schedule and accommodation available.

Qualifications

• Planning, judgement and decision making.
• Balance teamwork and efficiency in processing the customer order.
• Organization and neatness.
• Efficiency in processing the customer order.

Responsibilities

• Provides excellent customer service and engages with all customers.
• Maintains a neat and organized checkout area.
• Greets all customers with a warm demeanor.
• Accurately scans or enters product data and handles cash, coupons, lottery, and PC Optimum.
• Requests PC Optimum card during each transaction.
• Merchandises and maintains designated areas (facing, signing, labeling).
• Controls cash, lottery, and stamp inventory.
• Ensures loss prevention standards are followed.
• Presents proper image per Uniform Policy and Dress Code.
• Complies with health and safety regulations and store policies.
• Ensures housekeeping standards.
• Performs other duties as required.

Skills

Customer service

Cash handling

Computer skills

Attention to detail

Tools

POS system

Job description

Shoppers Drug Mart Inc. in Ottawa, Ontario seeks a Retail Associate to provide prompt customer service at the retail postal outlet and maintain a clean checkout area.

You will greet customers, scan products, and manage cash, coupons, lottery, and PC Optimum while upholding store policies and safety standards. The role emphasizes teamwork, organization, and efficient processing of customer orders, with a weekend-only schedule and accommodation available.