Community Postal Clerk - Customer Care & Checkout

Shoppers Drug Mart Inc.; Central Ontario; On-site; CAD 24,000 - 29,000; Full time

Job summary

Shoppers Drug Mart Inc. in Ontario is seeking a Customer Service Associate to provide prompt and superior service at the retail postal outlet.

You will greet customers, operate the checkout, scan items, handle cash and PC Optimum, and maintain a neat checkout area. The role emphasizes accuracy, friendly engagement, and adherence to store policies and safety guidelines, with a focus on cash handling and customer care.

Qualifications

• Perform other duties as required.
• Planning, Judgement and Decision Making.
• Balance teamwork and efficiency in processing the customer order.
• Organization and neatness.
• Efficiency in processing the customer order.

Responsibilities

• Provides excellent customer service and positively engages with all customers.
• Maintains a neat and organized checkout area.
• Greets all customers and displays warm demeanor.
• Accurately scans or enters product data.
• Accurately accounts for cash and coupon, lottery, and PC Optimum.
• Asks for customer’s PC Optimum Card during each transaction.
• Ensures proper documentation completed with respect to customers receipt and return of goods.
• Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc).
• Ensures loss prevention Standards are followed.
• Controls cash, lottery, and stamp inventory.
• Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines.
• Complies with all health and safety regulations.
• Complies with all store policies and procedures.
• Ensures the standards of housekeeping and image are maintained.

Skills

Computer and register skills

Teamwork

Detail oriented

Organized

Cash handling

Job description

Shoppers Drug Mart Inc. in Ontario is seeking a Customer Service Associate to provide prompt and superior service at the retail postal outlet.

You will greet customers, operate the checkout, scan items, handle cash and PC Optimum, and maintain a neat checkout area. The role emphasizes accuracy, friendly engagement, and adherence to store policies and safety guidelines, with a focus on cash handling and customer care.