Retail Postal Clerk & Customer Care Specialist

Loblaw Companies Limited; Cambridge; On-site; CAD 24,000 - 29,000; Full time

Job summary

Shoppers Drug Mart is seeking a Customer Service Associate to provide prompt, friendly help at the retail postal outlet. You will greet customers, assist with product data, and ensure accurate transactions.

You will maintain a neat checkout area, process cash, coupons, and PC Optimum, and follow store policies. Strong computer and register skills help you succeed with attention to detail.

Qualifications

• Strong computer and register skills.
• Well organized with the ability to record keep.
• Detail oriented.
• J2WRTL experience noted in responsibilities.

Responsibilities

• Provides excellent customer service and positively engages with all customers.
• Maintains a neat and organized checkout area.
• Greets all customers and displays warm demeanor.
• Accurately scans or enters product data.
• Accurately accounts for cash and coupon, lottery, and PC Optimum.
• Asks for customer’s PC Optimum Card during each transaction.
• Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc).
• Controls cash, lottery, and stamp inventory.
• Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines.
• Complies with all health and safety regulations.

Skills

Customer service

Cash handling

POS systems

Attention to detail

Record keeping

Job description

Shoppers Drug Mart is seeking a Customer Service Associate to provide prompt, friendly help at the retail postal outlet. You will greet customers, assist with product data, and ensure accurate transactions.

You will maintain a neat checkout area, process cash, coupons, and PC Optimum, and follow store policies. Strong computer and register skills help you succeed with attention to detail.