Customer Experience Sales Associate — Brand Ambassador

La-Senza; Halifax; On-site; CAD 17,000 - 22,000; Full time

Job summary

La Senza is seeking sales associates to deliver a best-in-class, branded customer experience that builds loyalty and drives consistent sales and profit growth. You will focus on building new and lasting connections, using product knowledge and the La Senza selling model with confidence and enthusiasm.

This role involves processing transactions, returns or exchanges accurately, maintaining brand standards, supporting teamwork, keeping displays appealing, and helping create an effortless,

Responsibilities

• Focused on building new and lasting customer connections, delivering highly satisfying customer experiences and consistently leading the La Senza selling model with confidence, passion and expertise for the brand
• Responsible for creating a shopping experience that is effortless, inspiring and productive through expert product knowledge and cultivating relationships with customers to develop customer loyalty
• Promote and display teamwork across all areas to ensure the customer’s journey is seamless
• Process customer transactions, returns or exchanges accurately and efficiently and create lasting customer impressions
• Demonstrate knowledge and insight regarding inventory availability, customer requests and provide feedback on the product to store leadership
• Understand, adhere to and reinforce brand standards
• Reinforce all activities related to providing a safe working environment
• Maintain an awareness of loss prevention by supporting a culture of honesty and connecting the links between customer service, associate engagement and shrink
• Assist with merchandise preparation for sales floor replenishment including ensuring merchandise is accurately priced in accordance with markdowns, markups and promotions
• Replenish merchandise to standard to create a full and abundant store, ensuring visual displays are maintained according to standards

Job description

La Senza is seeking sales associates to deliver a best-in-class, branded customer experience that builds loyalty and drives consistent sales and profit growth. You will focus on building new and lasting connections, using product knowledge and the La Senza selling model with confidence and enthusiasm.

This role involves processing transactions, returns or exchanges accurately, maintaining brand standards, supporting teamwork, keeping displays appealing, and helping create an effortless,