Customer Experience Manager

Melanie Lyne; Windsor; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Career development program

Good work/life balance

Supportive management team

Job summary

Melanie Lyne in Windsor, Ontario is seeking a passionate Store Assistant Manager to enhance the customer shopping experience. This role involves recruiting and leading a dynamic team, while also being actively engaged in store operations including styling and merchandising.

The ideal candidate will have at least 3 years of experience in retail management and a strong commitment to fashion and customer service. Join us to develop your career in a supportive, fun environment.

Qualifications

• Minimum of 3 years in store management or customer service.
• Demonstrated team-building skills.
• Strong ability to coach team members.

Responsibilities

• Act as a stylist for personal wardrobe building.
• Develop and coach a team on customer service.
• Monitor and influence sales targets.
• Support daily operations in the store.

Skills

Passion for fashion

Customer service

Team building

Initiative

Job description

Job Description

Posted Thursday, June 18, 2026 at 4:00 a.m.

How will you support the team?

As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. They foster a vibrant, fun, energetic and enjoyable store environment.

• Act as a stylist to build a personalized wardrobe to the customer.
• Develop and coach a team on exemplary customer service, the promotion of different programs, product knowledge and current trends.
• Monitor sales targets frequently and take the required actions to influence results.
• Support the Store Manager in team management and merchandising to achieve sales goals.
• Support daily operations such as receiving merchandise, changing prices, shipping orders/transfers and keeping the store clean.

The people who thrive with us have:

• Contagious passion for fashion and customer service
• A minimum of 3 years of experience in a store management, sales and customer service position
• Demonstrate initiative on an on-going basis.
• Strong team building skills
• Dynamic and passionate team
• Career development and advancement program
• Supportive management team and good work/life balance