Customer Experience Associate — Retail & Service Pro

Michaels Stores; City of Moncton; Presencial; CAD 28 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Employee discounts

Tuition assistance

Resumo da oferta

Michaels Stores in Moncton, NB is seeking a store associate to help customers, locate products, and provide friendly service. You will assist with stocking, checkout, and merchandise recovery to keep the store inviting and in stock.

The role involves using the rewards program, assisting with BOPIS/SFS, and following SOPs while maintaining a safe, climate-controlled environment. The position requires flexibility for evenings, weekends, and early mornings.

Qualificações

• Retail or customer service experience preferred.

Responsabilidades

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the rewards program and enrollments
• Assist with Omni channel processes, including Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking and planogram (POG) processes
• Maintain store appearance with merchandise recovery and in-stock levels
• Support shrink and safety programs and adhere to SOPs and company policies

Conhecimentos

Customer service

Cash handling

Retail experience

Ferramentas

POS system

Descrição da oferta de emprego

Michaels Stores in Moncton, NB is seeking a store associate to help customers, locate products, and provide friendly service. You will assist with stocking, checkout, and merchandise recovery to keep the store inviting and in stock.

The role involves using the rewards program, assisting with BOPIS/SFS, and following SOPs while maintaining a safe, climate-controlled environment. The position requires flexibility for evenings, weekends, and early mornings.