In-Store Cleaning & Customer Experience Associate

Michaels; New Minas; On-site; CAD 18,000 - 25,000; Full time

Job summary

Michaels in Canada is seeking a team member to maintain the store’s cleanliness and overall appearance while delivering friendly customer service. You will help customers locate products, assist at checkout, and participate in omni-channel processes such as Buy Online Pickup in Store and Ship from Store.

The role supports safety programs and adheres to company SOPs. Applicants should be comfortable standing for long periods and moving around the store, with a focus on teamwork and providing a

Qualifications

• Retail or cleaning experience preferred.
• Ability to stand for long periods and move around the store.

Responsibilities

• Maintain store cleanliness and recovery standards.
• Provide friendly customer service and assist customers in finding products.
• Assist with checkout process and execute cash handling to standards.
• Engage customers on rewards programs and promotions.
• Support omni-channel processes (BOPIS, SFS) and stock/planogram activities.
• Adhere to SOPs and company policies; uphold safety practices.

Skills

Retail experience

Job description

Michaels in Canada is seeking a team member to maintain the store’s cleanliness and overall appearance while delivering friendly customer service. You will help customers locate products, assist at checkout, and participate in omni-channel processes such as Buy Online Pickup in Store and Ship from Store.

The role supports safety programs and adheres to company SOPs. Applicants should be comfortable standing for long periods and moving around the store, with a focus on teamwork and providing a