Customer-Driven Retail Associate: Merchandising & Service

Walmart; City of Langley; Hybrid; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada is seeking a Consumables Associate to join a fast-paced retail team in Langley, BC. You will help stock and process merchandise, assist customers, and maintain a safe, clean store environment.

The role emphasizes customer service, teamwork, and attention to presentation, with duties from greeting customers to handling returns while supporting the salesfloor. Minimum pay starts at 18.40 per hour.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Skills

Customer service

Job description

Walmart Canada is seeking a Consumables Associate to join a fast-paced retail team in Langley, BC. You will help stock and process merchandise, assist customers, and maintain a safe, clean store environment.

The role emphasizes customer service, teamwork, and attention to presentation, with duties from greeting customers to handling returns while supporting the salesfloor. Minimum pay starts at 18.40 per hour.