Retail Consumables Associate — Customer Experience Champion

Walmart Canada; City of Langley; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Disability accommodations

Job summary

Walmart Canada in Langley, BC is seeking a Consumables Associate to help move merchandise from backroom to salesfloor, assist customers, and maintain a safe, clean environment. You will work as part of a team to stock, process merchandise, and support daily store operations.

The role emphasizes customer service, teamwork, and accurate product displays with a focus on safe operations. Wage starts at the posted hourly rate, with opportunities to grow in a fast-paced retail setting.

Qualifications

• Age – 16 or older.
• Customer service oriented and team-minded.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Skills

Customer service

Stocking merchandise

Merchandise presentation

Safety compliance

Job description

Walmart Canada in Langley, BC is seeking a Consumables Associate to help move merchandise from backroom to salesfloor, assist customers, and maintain a safe, clean environment. You will work as part of a team to stock, process merchandise, and support daily store operations.

The role emphasizes customer service, teamwork, and accurate product displays with a focus on safe operations. Wage starts at the posted hourly rate, with opportunities to grow in a fast-paced retail setting.