Customer Development Associate

Kimberly-Clark; Mississauga; Hybrid; CAD 42,000 - 65,000; Full time

Job summary

Kimberly-Clark Canada is seeking a Customer Development Associate to support Sobey's and collaborate with cross-functional teams to deliver solutions tailored to customer needs. The role focuses on building relationships, managing projects, and contributing to business development by handling regional accounts.

The ideal candidate holds a Bachelor’s degree, is self-motivated, has strong communication skills, and can manage multiple initiatives with attention to detail and deadlines.

Qualifications

• Bachelor’s degree required or equivalent.
• No prior sales experience required.
• Self-motivated and proactive; able to learn business applications quickly.
• Strong ability to manage multiple projects with attention to detail and deadlines.
• Excellent verbal and written communication; strong organizational skills.

Responsibilities

• Develop trusted relationships with key stakeholders, accounts and sponsors.
• Maintain open communication channels with internal departments and customers.
• Respond promptly to team requests with a results-based approach.
• Ensure solutions align with customer needs and objectives.
• Forecast inventory and trade investments for assigned customers.
• Communicate project progress to stakeholders clearly.
• Identify opportunities for process and sales improvements and collaborate accordingly.
• Serve as lead contact for assigned regional customers.

Skills

Communication skills

Time management

Analytical thinking

Problem solving

MS Office

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

The Customer Development Associate (CDA) will support Sobey's. The CDA will liaise with cross-functional internal teams to ensure the timely and successful delivery of solutions according to customer needs. In addition, the CDA will gain experience and exposure to business development by managing regional accounts and pursuing new business opportunities.

About You

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. Job responsibilities include:

• Develop a trusted relationship with key stakeholders, accounts and executive sponsors
• Maintain and enhance open communication channels with internal departments and customers where applicable
• Provide timely response to team requests and correspondence with a flexible, results-based approach to resolving issues and determining next steps
• Ensure the successful delivery of solutions according to customer needs and objectives
• Inventory and trade investment forecasting for assigned customers
• Clearly communicate the progress of projects and initiatives to internal and external stakeholders
• Identify opportunities for process and sales improvements and collaborate with others (as necessary) to execute
• Operate as the lead point of contact for assigned regional customers
• Contribute, when required, in situations, projects, and activities not included in other principal accountabilities to assist in the accomplishment of business objectives
• Contribute to the achievement of business and personal objectives by seeking and responding to performance and development feedback

To succeed in this role, you will need the following qualifications:

• Bachelor’s degree
• No required sales experience needed
• Self-motivated, takes initiative and learns business applications quickly
• Proven ability to manage multiple projects at once, paying strict attention to detail and adhering to deadlines
• Strong organizational and time management skills
• Ability to communicate, present and influence effectively
  Ability to problem solve and develop creative solutions
• Analytical thought process and proficiency with Microsoft Office Suite
• Excellent verbal and written communication skills

Preferred:

• Experience in sales or CPG

Required skills/competencies:

Led by Purpose. Driven by You.

Total Benefits

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see Canada | My K-C Benefits

Flex That Works at Kimberly-Clark

We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompassesthe experiences of our consumers.When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of local policies.

Employment is subject to verification of pre-screening tests which may include drug screening, background check, and DMV check.

Veterans and members of the Reserve and Guard are highly encouraged to apply.

Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies.The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion.