Customer Data Technician, temporary 4-month contract

Canada Life Group; Kitchener; Hybrid; CAD 39,000 - 56,000; Full time

Benefits offered by this job

Career Development

Education Reimbursement

Health & Dental Benefits

Mental Health Benefit

Volunteer Day

Pension Plan

Share Ownership

Investment Options

Employee Recognition

ERGs & Mentorship

Job summary

Canada Life is seeking a Customer Data Technician for a temporary 4-month contract. You will ensure accurate, complete, and timely integration of data feeds, validate records, and reconcile discrepancies to maintain data quality across the back-office system.

You will collaborate with Financial Horizon teams on migrations, onboarding for new clients and plans, and support data mapping, updates, and onboarding tasks to keep client and advisor information consistent.

Qualifications

• Proven ability to integrate data feeds accurately and completely.
• Strong data validation and reconciliation skills.
• Experience supporting onboarding and migration projects.

Responsibilities

• Integrate data feeds from external partners into the back‑office system (WealthServ).
• Validate data feed integrations and address system rejections.
• Perform data reconciliation: update demographics, plan types, and beneficiary details.
• Remove duplicates to maintain data integrity.
• Review feeds for new books of business and ensure accuracy against carrier sites.
• Support migration and onboarding by reviewing and updating client and advisor data.
• Track progress on milestones and data-mapping tasks.

Skills

Data integration

Data validation

Data reconciliation

Attention to detail

Tools

WealthServ

Job description

Customer Data Technician, temporary 4-month contract

Description:

Temporary Full Time

The Customer Data Technician Student is responsible for ensuring the accurate, complete, and timely integration of data feeds from carrier partners into the back‑office system. This role plays a key part in maintaining data quality by validating records, reconciling discrepancies, and supporting onboarding activities for new clients, advisors, and books of business.

The student works closely with other Financial Horizon teams to support system migrations, streamline data processes, and maintain the integrity of client and advisor information across the organization.

What You’ll Do

• Integrate data feeds from external partners into the back‑office system (WealthServ) and verify that all information is accurate and complete
• Validate the success of data‑feed integrations, including reviewing and addressing system rejections
• Perform data‑reconciliation tasks such as updating beneficiaries, plan types, client demographics, contact details, and related data fields
• Identify and remove duplicate clients, plans, and records to maintain data integrity
• Review data feeds for new books of business and reconcile key information against carrier sites to ensure completeness and accuracy
• Participate in migration and onboarding projects by reviewing client, advisor, and plan data — validating, updating, and creating records as required
• Support the Team Lead by tracking progress on project milestones, data‑mapping exercises, and related deliverables

The base salary for this position is between $39,100 - $55,700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’reunited by a shared purpose: to improve the financial,physicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’relooking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers,communitiesand each other.Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to$2,000 annuallytowardseducation reimbursement.

• Health & Wellness:Flexible health and dental benefits,plus a $5,000 mental health benefit to support your well‑being.

• Time Off:In addition to regular vacation andpersonal days,we support communityinvolvement with avolunteer day.

• Financial Security:Company-matching pension plan,share ownership program andadditionalinvestment options.

• Rewards and Recognition:Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs),mentorshipprograms,socialclubsandevents.

Learn moreabout Canada Life .

We’recommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [e-mail] . All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Lifewould like to thank all applicants, however only those who qualify for an interview will be contacted

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