Customer-Centric Personal Banker

The Toronto-Dominion Bank (Canada); Belleville; On-site; CAD 44,000 - 59,000; Full time

Job summary

TD Canada Trust in Belleville, Ontario is seeking a Personal Banking Associate to guide customers through financial needs and banking solutions. You’ll promote products, handle accounts, and connect clients with the right staff for support, while upholding TD’s standards and ethics.

The role emphasizes helping customers with daily banking, digital education, and careful handling of confidential information in a fast-paced branch environment.

Qualifications

• High School diploma or equivalent with 1+ years of relevant experience.
• IFC certification or equivalent within 90 days of start date.
• Post-secondary degree in a related field preferred.

Responsibilities

• Engage customers with day-to-day advice needs and service transactions.
• Guide customers to the right staff for solutions while maintaining confidentiality.
• Educate customers on mobile, ATM, and online banking trends.

Skills

MS Office

Branch software

Time management

Communication

Education

High School diploma

Post-secondary degree preferred

IFC certification within 90 days

Tools

MS Office suite

Branch software

Internet navigation

Job description

TD Canada Trust in Belleville, Ontario is seeking a Personal Banking Associate to guide customers through financial needs and banking solutions. You’ll promote products, handle accounts, and connect clients with the right staff for support, while upholding TD’s standards and ethics.

The role emphasizes helping customers with daily banking, digital education, and careful handling of confidential information in a fast-paced branch environment.