Customer Advisor I — In-Store Service & Discounts

Lee Valley Tools; Kitchener; Presencial; CAD 25 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Lee Valley discount

Family-oriented environment

Resumo da oferta

Lee Valley Tools in Kitchener, Ontario, is looking for a friendly Retail Associate to support customer orders, answer product questions, and assist with in-store duties. You will help process transactions, exchanges, and returns while keeping shelves and displays tidy.

The role requires 1–2 years in retail and an interest in crafts; a family-oriented team offers growth, discount benefits, and a supportive environment. Salary starts at $18.75 per hour.

Qualificações

• 1–2 years in retail is an asset.
• Experience in a skilled craft or trade is a significant asset.
• Follows set procedures and uses general knowledge to complete tasks.
• Usually requires basic instructions for most work.

Responsabilidades

• Process in-store payment transactions with basic cash handling.
• Place items on hold following procedures.
• Look up customer numbers in CW / STEP.
• Process exchanges and returns using set procedures and re-shelving items as needed.
• Fill customer orders including necessary safety sheets.
• Answer basic product questions for customers.
• Greet customers upon entry and assist locating items in showroom.
• Refill in-store displays following ISM guides.
• Identify if an item is eligible for backorder and assist placing orders.
• Assist with receiving and re-shelving products in the warehouse.

Conhecimentos

Retail experience

Craft background

Descrição da oferta de emprego

Lee Valley Tools in Kitchener, Ontario, is looking for a friendly Retail Associate to support customer orders, answer product questions, and assist with in-store duties. You will help process transactions, exchanges, and returns while keeping shelves and displays tidy.

The role requires 1–2 years in retail and an interest in crafts; a family-oriented team offers growth, discount benefits, and a supportive environment. Salary starts at $18.75 per hour.