Customer Advisor I - In-Store Service & Craft Help

Lee Valley Tools; Saskatoon; On-site; CAD 22,000 - 25,000; Full time

Benefits offered by this job

Lee Valley discount

Family-friendly environment

Job summary

Lee Valley Tools in Midtown Mall, SK, is looking for a customer-service oriented retail associate to support store operations and assist customers with orders and inquiries.

You will handle transactions, locate items, process returns/exchanges, stock shelves, and help guests find products while following store procedures. Prior retail experience and comfort with woodwork or gardening gear are assets.

Qualifications

• 1–2 years in retail is preferred.
• Experience in a skilled craft or trade is a plus.
• Follows set procedures with basic instructions for tasks.

Responsibilities

• Process in store payment transactions with basic cash handling.
• Place items on hold and assist customers in locating products.
• Look up customer numbers and manage returns or exchanges.
• Help pick customer orders and re-shelve items as needed.
• Greet customers and assist with loading, display replenishment, and backorder inquiries.
• Develop understanding of inventory movement for backorders or inter-store transfers.

Skills

Retail experience

Customer service

Cash handling

Job description

Lee Valley Tools in Midtown Mall, SK, is looking for a customer-service oriented retail associate to support store operations and assist customers with orders and inquiries.

You will handle transactions, locate items, process returns/exchanges, stock shelves, and help guests find products while following store procedures. Prior retail experience and comfort with woodwork or gardening gear are assets.