Customer Accounts & Service Specialist

NFI Parts Inc; Winnipeg; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive wages

Continuous learning environment

Career advancement opportunities

Employee social committee events

Ongoing employee development training

Job summary

A prominent parts supplier is seeking a Customer Account/Service Representative in Winnipeg to manage daily transactional activities, customer support, and service contracts. The role requires a motivated individual with advanced skills in Microsoft Office, particularly Excel, and strong problem-solving abilities. The successful candidate will communicate effectively with clients, develop sales strategies, and provide technical assistance for parts. This position offers a competitive wages, a dynamic work environment, and opportunities for career advancement.

Qualifications

• High School Grad / Business Admin. Certificate.
• Superior knowledge of Microsoft Office with advanced Excel skills.
• Ability to converse professionally in written and verbal communication.
• Advanced problem-solving, organizational, and analytical skills.
• Experience in the automotive or transit industry is an asset.

Responsibilities

• Communicate with customers on quotes and contracts.
• Develop and recommend sales and margin strategies.
• Provide customer support and technical assistance as needed.
• Negotiate and coordinate returns of parts as requested.
• Work with Traffic on delivery issues.

Skills

Microsoft Office proficiency

Advanced Excel skills

Professional communication

Problem solving

Analytical skills

Motivated self-starter

Education

High School Grad / Business Admin. Certificate

Tools

Oracle systems

Job description

A prominent parts supplier is seeking a Customer Account/Service Representative in Winnipeg to manage daily transactional activities, customer support, and service contracts. The role requires a motivated individual with advanced skills in Microsoft Office, particularly Excel, and strong problem-solving abilities. The successful candidate will communicate effectively with clients, develop sales strategies, and provide technical assistance for parts. This position offers a competitive wages, a dynamic work environment, and opportunities for career advancement.