Custodial Team Lead

Equans Services Canada & US; Winnipeg; On-site; CAD 52,000 - 70,000; Full time

Job summary

Equans Services Canada & US is seeking a Custodial Team Lead at Winnipeg Richardson International Airport (YWG). You will supervise custodial staff, assign daily tasks, and maintain quality standards while adhering to safety policies.

The role supports facilities management across core service areas and requires solid cleaning-management experience. Ideal candidates will have 3+ years in facility cleaning leadership, strong customer service skills, and the ability to train staff and manage

Qualifications

• Minimum of 3 years in facility cleaning management.
• Strong customer service skills and experience handling sensitive information.
• Excellent time management and ability to multi-task in a fast-paced environment.
• Able to work autonomously and as part of a team, with calm demeanour.

Responsibilities

• Assigns daily tasks and responsibilities to employees.
• Inspects ongoing work to ensure quality and performance.
• Assists in training new employees.
• Follows and trains in Health & Safety procedures.
• Receives One-Call tickets and assigns to staff for resolution.
• Provides coaching and communicates clear expectations.

Skills

Facility cleaning management

MS Office

Time management

Customer service

Communication

Autonomy & teamwork

Tools

MS Office tools

Job description

We are looking for a Custodial Team Lead

Winnipeg Richardson International Airport (YWG)
Bouygues Energies and Services Canada is now part of the Equans group, a world leader in the energy and services industry. The Group operates in 20 countries, with 90,000 employees working on 5 continents. Equans is a Bouygues group company.
Equans designs, installs, and delivers customized solutions to improve its customers’ equipment, systems and technical processes and optimize their use in the context of their energy, industrial and digital transitions. Equans is a Bouygues group company.
Active in Canada and the United States for more than 30 years, Equans Services is the partner of businesses, industries and institutions that want to move towards more connected buildings, manage their facilities efficiently and reduce their carbon footprint.
We design, implement, and maintain custom solutions to improve our customers’ facilities, systems, and infrastructures.
Our core offerings are focused on the following areas:

• Integrated Asset and facilities management;
• Operation and maintenance of buildings and equipment (including district heating and cooling);
• Energy efficiency solutions and execution of decarbonization roadmaps;
• Building automation and systems;
• Solutions for transportation and mobility.

To learn more, visit www.equansservices.com/en

Job Summary

Supervises the servicing of an assigned area within the budget required and to maintain company and customer quality standards.

Scope Of Duties & Responsibilities

• Working position, helping with tasks.
• Assigns daily tasks and responsibilities to employees.
• Inspects the work on an ongoing basis to ensure quality, and performance is at the expected levels.
• Assists Supervisor Custodial Services in cleaning audits
• Assists in the training of new employees.
• Follows and Trains in Health & Safety procedures.
• Receive One-Call tickets and assigns to employees for resolution
• Provides coaching to employees outlining expectations.
• Respond to customer requests and ensure follow up.
• Identifies and resolves problems on shift, informs or involves the Manager, as necessary.
• Keeps track of supplies such as gloves, chemicals, and tools by following supply management procedures.
• Perform all assigned duties as requested by the Resident Manager.
• Fill out end of shift briefing on computer

Safety Responsibilities

• Set an example for associates to follow by incorporating safe work practices in all aspects of their activities and abiding by the Clients & Company’s safety policies and procedures.
• Attend all required health & safety training, and meetings.
• Reports and corrects any safety concerns and advises employees of potential/unsafe conditions or hazards.
• Complies and enforces the H&S regulations, the OHSA and company policies/procedures in a consistent manner.
• Ensure/provide necessary training for employees on the hazards of their jobs using the Safe Work Practices and Task Hazard Assessments
• Ensure/provide training for the operation of equipment at their location.
• Investigates incidents/injuries/near misses to determine root cause and implement any corrective actions – Reports injuries within 24-hours to the H&S Risk Dept.
• Fully assists injured workers to ensures participation in the early and safe return to work process as per our RTW policy.
• Assuring that safety devices and PPE are available and properly utilized.

Requirements / Qualifications

• Is authorized to work in Canada.
• Ability to meet enhanced government security clearance requirements in order to obtain a Transport Canada security clearance and to obtain and maintain a Restricted Area Identity Card (RAIC).
• A good standard of general cleaning management.
• A minimum of 3 years’ experience in facility cleaning management.
• Strong customer service skills and used to dealing with sensitive and confidential information.
• Time management skills to manage priorities in an effective way, multi-task, manage regular interruptions and still meet deadlines.
• Effective oral and written communication
• Initiative-taking and flexible attitude to work undertaken and hours worked with time management skills.
• Ability to work autonomously as well as in a team environment.
• Ability to deal with a diversity of people in a calm, courteous, and effective manner regardless of their conduct.
• Proficient experience with MS software (e.g., Word, Excel, Outlook,)
• Previous experience in a Facility Cleaning Management environment.
• Previous work experience in a secure department and/or government contract.

Equal employment opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.

At Equans, our employees contribute by fully expressing their attributes, skills and personalities, and grasping the opportunity to grow as individuals and to help the company grow. That is why we work hard to identify and uncover our talented employees, developing their potential by empowering them and putting their talents to use.

Come join one of the largest Facility Management companies and apply today!