CSR- Personal lines Insurance & Commercial Iines

Rise Social; Brampton; Hybrid; CAD 42,000 - 66,000; Full time

Job summary

Rise Social is seeking a CSR for Personal Lines Insurance & Commercial to engage with customers and resolve queries. The role emphasizes proactive customer care and accurate data handling in multiple channels.

The ideal candidate will have 1–3 years of relevant experience and excellent communication skills across verbal, written, and interpersonal interactions. This is a full-time, on-site position based in Brampton, Canada.

Qualifications

• 1–3 years of relevant work experience.
• Excellent phone etiquette and strong verbal, written, and interpersonal skills.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Skills

Phone etiquette

Verbal communication

Written communication

Interpersonal skills

Job description

Insurance Agencies and Brokerages Full Time Mid-Senior Level

CSR- Personal lines Insurance & Commercial Iines

Deadline: 19 Oct 2026

Overview

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

• At least 1 - 3 years' of relevant work experience

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Ability to multi-task, organize, and prioritize work