CSC, Corrugate Division

Great-Little-Box-Co.-1; Richmond; On-site; CAD 48,000 - 65,000; Full time

Job summary

Great Little Box Company in Richmond, BC is seeking a Customer Solutions Coordinator to support our Corrugated department as we expand. You will proactively identify customer needs and collaborate with Account Managers to deliver service beyond expectations.

This team-oriented role requires strong interpersonal skills, attention to detail, and the ability to multi-task in a fast-paced environment. We offer in-house training and opportunities to contribute to process improvements.

Qualifications

• Packaging or Print industry experience is an asset.
• Strong problem-solving and strategic thinking.
• Team player with interpersonal skills.
• Excellent multi-tasking and organizational abilities.
• Attention to detail and technical aptitude.

Responsibilities

• Identify customer needs and support Account Manager to exceed expectations.
• Enhance customer experience through problem solving and flexible communication.
• Assist the team by identifying training needs and implementing improvements.
• Collaborate with divisions to propose changes and drive results.

Skills

Packaging industry experience

Problem solving

Team orientation

Multitasking

Attention to detail

Technical aptitude

Job description

Description

About the Role:

We are excited to be growing our Corrugated department and are looking for an enthusiastic, driven Customer Solutions Coordinator to be part of this expansion! Our ideal candidate is passionate about delivering exceptional service and thrives in a fast-paced, team-oriented environment. If you're ready to play a key role in building something new and making your mark in a growing division, we'd love to have you join our team!

Compensation:

The typical compensation range for this position is $48,000-65,000/ year.

Who We Are:

Established in 1982, Great Little Box Company is a family-owned and operated leading manufacturer of Labels, Corrugated Boxes & Displays, Folding Cartons, Digital Print & Packaging, Protective Packaging, and the distribution of Shipping Supplies.

We take pride in our initiatives to make safety a priority. We demonstrate this with our structured in house training, providing personal protective equipment and our innovative and supportive culture.

At Great Little Box Company, we aim to create a workplace of belonging in which individual differences are recognized, appreciated, and respected. We strive to build and grow our team that fosters variety in backgrounds, experiences and skills. We embrace inclusiveness in our workplace, so we can utilize each person’s talents and strengths.

Responsibilities:

• Proactively identifies customer needs and supports your Account Manager to achieve service beyond our customers’ expectations
• Plays an active role in our customers experience by problem solving, listening and responding flexibly and creatively to new challenges and upcoming projects
• Supporting your team as required, to identify areas of question and implement training action to improve on any found concerns
• Presents new and innovative ideas for change by collaborating with all divisions to achieve results

Qualifications and Skills:

• Packaging or Print industry experience would be an asset
• Drive to problem solve in a strategic and efficient manner to accomplish daily and long terms goals
• Thrives in a true team environment and holds strong interpersonal skills
• Effective multi-tasking ability paired with a passion for organization
• Attentiveness to details with a strong technical aptitude and enthusiasm

GLBC is fully committed to two things – our employees and our customers. We offer employee based recognition and reward programs including profit sharing, continuous improvement incentives, and company-wide performance goals. We emphasize teamwork but value individual contributions to the team. Come join our winning team. We’re passionate, energetic and committed to provide excellence in packaging solutions.

We wish to thank all applicants for their interest, however, only those under consideration will be contacted.