CROSS DOCK HANDLER

GLS US GROUP; Canada; On-site; CAD 50,000 - 67,000; Full time

Job summary

GLS US GROUP is seeking a Warehouse Operations Coordinator to manage inbound freight reception and processing at our facility. You will supervise warehouse staff, guide leads, and ensure pallets are handled safely and efficiently to meet schedules.

Responsibilities include coordinating with the Depot Manager and Supervisors, communicating with drivers to optimize dock door usage, and assisting with staff training while upholding safety and policy standards.

Qualifications

• High school diploma or GED; 1–3 months related experience and/or training or equivalent.
• Detail oriented, organized, and good communication skills.
• Knowledge of major cities and ZIP codes in the states of operation; forklift, pallet truck, and pallet jack experience preferred.

Responsibilities

• Coordinate inbound freight processing with the Depot Manager and Supervisors to ensure offloading and loading are timely.
• Supervise leads and warehouse personnel to ensure pallet quality and reduce damages and miss-routed packages.
• Communicate with managers, leads, and drivers to plan dock doors and arrivals; coordinate warehouse changes as needed.
• Assist with staff training and review procedures; ensure compliance with company policies and GVWR requirements.
• Estimate pallet weights prior to loading to stay within GVWR; perform other related duties as assigned.

Skills

Detail oriented

Communication

Organizational skills

Forklift operation

Education

High school diploma or GED

Tools

Forklift

Pallet jack

Job description

About GLS:

GLS US provides parcel delivery throughout the Western US, Texas, and Colorado with fast, dependable service built around the needs of businesses and their customers. From first-mile pickup to final-mile delivery, our network is designed for speed, consistency, and exceptional customer experiences.

People are at the center of everything we do. As the first company in the logistics industry to earn the Employer of Choice designation, we're committed to creating a workplace where employees are valued, supported, and empowered to grow. We believe our success starts with investing in our people and fostering a culture built on collaboration, teamwork, and respect.

GLS US is part of GLS Group, a leading international parcel delivery network operating in more than 50 countries. Together, we combine the agility and personalized service of a regional provider with the strength, stability, and global expertise of an international logistics organization.

Position Summary:

Coordinates the receiving and processing of all inbound freight, warehouse changes and make adjustments. Position reports to Depot Manager and Supervisors.

Responsibilities:

Work directly with the Depot Manager, Depot Supervisor and Cross Dock Supervisor in coordinating the receiving and processing of all inbound freight; supervise, guide, and direct leads and warehouse personnel to ensure all inbound freight is offloaded, processed, sorted, palletized and loaded in a timely manner; inspect pallet quality to reduce damages and miss-routed packages; communicate with managers, leads, and package handlers; coordinate warehouse changes and make adjustments as needed; assist with training new personnel as well as review current/new procedures with staff; estimate pallets weights prior to loading to ensure trucks are below GVWR requirements; communicate with inbound drivers to estimate volumes, assign dock doors, and ensure timely arrivals to the office; perform other related duties as required. The Cross Dock Operations Coordinator is also expected to meet performance standards set by management and to comply with all company policies and procedures. Other duties as assigned.

Work Environment:

Characteristics are relatively stable and frequently wet and/or humid. Maybe exposed to fumes, airborne particles, extreme heat and vibrations. The noise level is usually loud and the exposure risk to hazardous environmental conditions is moderate. Listed below are applicable special environmental conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. An individual must also be willing to follow instructions and accept supervision, maintain a positive attitude toward their work and cooperate with co-workers and supervisors. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to lift 75 lbs.

Education and/or Experience:

High school diploma or general education degree (GED) or one to three months related experience and/or training or equivalent combination of education and experience. Must be detail oriented, organized, and possess good communication skills. Have knowledge of major cities and zip codes in the states of operation, preferred. Forklift, pallet truck, and pallet jack experience preferred.

EEO Commitment:

General Logistics Systems US is an Equal Employment Opportunity (EEO) employer and is committed to a diverse workforce. We welcome all qualified applicants to apply to at GLS and we strive to select the best qualified applicant for each position in our organization. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. GLS complies with all laws and regulations relating to employment discrimination and is always committed to doing what's right.