CRM-Savvy Sales Associate: Prospect, Quote, Grow

Ptsupply; Burlington; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading supply company located in Burlington is seeking a Customer Service Representative to support Account Managers and assist with customer inquiries. The ideal candidate must have strong communication and organization skills, a high school diploma, and some customer service experience. Responsibilities include using CRM systems to manage customer information and providing quotes. This role offers opportunities for growth and is based in a dynamic work environment.

Qualifications

• High School Diploma required; college degree preferred.
• 1-2 years of previous sales or customer service experience preferred.
• Wholesale distribution experience is a plus.

Responsibilities

• Learn CRM and ERP systems to assist customers and Account Managers.
• Enter quotes and orders while engaging with customers.
• Consult with prospects and assist in recapturing lost customers.

Skills

Attentive to Detail

Communication Skills

Customer/Employee Relations Skills

Strong Selling Skills

Problem-Solving Skills

Mathematical Skills

Strong Organization Skills

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

A leading supply company located in Burlington is seeking a Customer Service Representative to support Account Managers and assist with customer inquiries. The ideal candidate must have strong communication and organization skills, a high school diploma, and some customer service experience. Responsibilities include using CRM systems to manage customer information and providing quotes. This role offers opportunities for growth and is based in a dynamic work environment.