Critical Care Services Leader

William-Osler-Health-System-8; Toronto; On-site; CAD 86,000 - 107,000; Full time

Job summary

William Osler Health System in Etobicoke is seeking a Clinical Services Manager for the Critical Care Unit. You will lead the intensive care team, manage clinical operations and expand service delivery with focus on patient safety and engagement.

Reporting to the Director of Emergency, Critical Care and Respiratory Therapy, you will shape budgets, staff development and interdepartmental collaboration across Osler sites to maintain high standards of care.

Qualifications

• Minimum of five years recent management/leadership experience within a clinical environment.
• Current relevant professional designation (health discipline, professional technical)
• Excellent clinical knowledge and experience in critical care is an asset
• Ability to travel between Osler sites
• Excellent oral, interpersonal and written communication skills
• Demonstrated ability to establish effective interpersonal relationships within and external to the organization
• Highly motivated and self-directed team player
• Demonstrated leadership, planning and project management skills

Responsibilities

• Develops and implements the operational and program strategic plans and/or initiatives, in collaboration with the program leadership team
• Identifies areas for improvements, secures resources and implements efficient processes/structure required for safe and efficient operations
• Establishes and maintains a high-functioning inter-professional practice climate that embraces high quality and continuous improvement, and ensures that patient care is provided with compassion and in accordance with professional practice and corporate standards
• Evaluates data and provides feedback to the team on findings to drive timely delivery of exceptional services
• Works collaboratively with the clinical educator, resource nurse, staff and partners in improving practice, processes, adding value, raising standards, improving effectiveness and delivering high team performance
• Monitors and works to improve patient, family and staff engagement results in collaboration with relevant partners
• Fosters an engaged, high-performing workforce, seeking and implementing opportunities for improvement
• Hires, mentors and coaches staff performance as determined by human resource policies, union agreements, legislation and standards of practice
• Develop, monitor, manage and evaluate the budget in collaboration with administrative and service partners
• Develop processes for selecting, evaluating and maintaining supplies and equipment needed for enhancing patient care
• Develop and maintain effective interdepartmental relationships and participate in activities that contribute to the effective function of the team, the program, and the organization
• Facilitates staff huddles and chairs team meetings; attends other internal/external meetings, as appropriate
• Enhance community linkages and partnerships, leveraging Osler’s participation in the regional Ontario Health Team

Skills

Leadership

Interpersonal skills

Communication skills

Project management

Clinical knowledge

Travel between Osler sites

Job description

William Osler Health System in Etobicoke is seeking a Clinical Services Manager for the Critical Care Unit. You will lead the intensive care team, manage clinical operations and expand service delivery with focus on patient safety and engagement.

Reporting to the Director of Emergency, Critical Care and Respiratory Therapy, you will shape budgets, staff development and interdepartmental collaboration across Osler sites to maintain high standards of care.