Crisis Worker - Repost

Shared Health-Soins Communs; Winnipeg; On-site; CAD 34,000 - 40,000; Full time

Job summary

Shared Health in Winnipeg is seeking a part-time, in-person Crisis Response support specialist for the Rapid Access to Addiction Medicine (RAAM) team. The role involves assisting individuals in mental health crises, documenting interactions, and coordinating with clinical leaders.

Requires two years of para-professional mental health experience, understanding of recovery guidelines, and bilingual ability (French/English) preferred.

Qualifications

• Two years mental health para-professional experience required.
• Understanding Recovery Oriented Guidelines.
• Familiarity with Mental Health Acts and privacy laws.

Responsibilities

• Provide supportive services to individuals in mental health or psychosocial crisis.
• Maintain relationships with clients and families; monitor and document progress.
• Document interactions and maintain premises.
• Perform other duties as assigned.

Skills

Independent work

Team collaboration

Problem solving

Crisis intervention

Time management

Communication

Confidentiality

Cultural sensitivity

Education

High School diploma

Community College Diploma in Social Services or related health discipline

Mental Health First Aid & ASIST certificates

Tools

EMR

Microsoft Word

Outlook

Job description

Requisition ID: 409224
Position Number: 20059052
Posting End Date: Open Until Filled
City: Winnipeg
Employer: Shared Health
Site: Shared Health - Crisis Response Centre 817 Bannatyne Ave.
Department / Unit: Rapid Access to Addiction Medicine (RAAM)
Job Stream: Clinical
Union: CUPE
Anticipated Start Date: ASAP
FTE: 0.20
Anticipated Shift: Days;Weekends
Work Arrangement: In Person
Daily Hours Worked: 8.00
Annual Base Hours: 2080
Salary: $24.657 , $25.396 , $26.235 , $27.105 , $27.988 , $28.855
Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Under the general direction of the CRC/CSU Clinical Team Leaders and Managers, and in collaboration with the CRC/CSU Clinical Team, the incumbent is responsible for providing supportive services to individuals in mental health or psychosocial crisis.

• Maintenance of key Working Relationships.
• Client/Family Support and Monitoring.
• Documentation.
• Maintenance of Premises.
• Other Duties as Assigned.

The Employer may use this posting to establish an eligibility list. Such lists may be maintained for a period of time not exceeding six (6) months.

Experience

• Minimum of two years mental health experience at the para-professional level, providing support services to adults with mental illness required.
• Understanding of Recovery Oriented Guidelines.
• Basic familiarity of a range of mental illness presentations.
• Basic knowledge Mental Health Programs and Services.
• Familiarity with relevant aspects of the Mental Health Act, Personal Health Information Act and Child & Family Services Act.
• Familiarity with Crisis Intervention Theory and risk management responsibilities.
• Understanding of Trauma Informed Care.
• Understands the basic tenets of Mental Health Promotion, Suicide Prevention Initiatives and CODI Initiatives.
• ASIST and Suicide Assessment and Intervention.
• Knowledge and experience in working with people with substance-related concerns.

Education (Degree/Diploma/Certificate)

• Complete High School Education, Manitoba Standards.
• Completion of a recognized Community College Diploma program in Social Services, or a related health discipline preferred.
• An equivalent combination of education and experience as recognized by Crisis Response Services may be considered.
• Mental Health First Aide and ASIST certificates or willingness to obtain.
• Safe Food Handling Certificate or willingness to obtain.
• Computer skills including Internet and Microsoft Programs (Word, Outlook, EMR).
• Addiction related training is an asset.

The Crisis Response Centre has a mandate to provide service in French; preference will be given to bilingual (French/English) candidates.

Certification/Licensure/Registration

• Must have a valid Manitoba Class 5 driver’s license.

Qualifications And Skills

• Ability to work independently and as part of a team.
• Ability to receive and give direction.
• Ability to coordinate and collaborate with resources.
• Effective problem-solving skills.
• Crisis Intervention and Time Management skills.
• Strong verbal and written communication skills.
• Demonstrated interpersonal skills through clear communication and positive behavior within the Respectful Workplace Policy.
• Adherence to all Workplace Safety and Health regulations and Safe Work practices.
• Ability to prioritize tasks; excellent organizational skills.
• Ability to respect and promote confidentiality.
• Ability to respect and promote a culturally diverse population.

Physical Requirements

• Days, evenings, nights and weekend shifts.
• Unexpected deadlines.
• Some interruptions from internal and external sources.
• Wide range of client-related and environmental responsibility (stocking, light lifting, transport tasks).

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.