Crisis Intake & Outreach Specialist

Saulteau; Moberly Lake; On-site; CAD 35,000 - 38,000; Full time

Job summary

Saulteau is seeking a Crisis Intake and Outreach Worker to provide front-line, client-centered support to women in crisis within a safe house and outreach setting. The role includes developing and facilitating targeted programming to support women’s growth, stability, and empowerment.

Work emphasizes harm reduction, trauma-informed practice, and collaboration with internal teams and external services to ensure safety, housing stability, health, and overall wellbeing.

Qualifications

• Vulnerable Sector Criminal Record Check required.
• First Aid Level C with CPR Baby Safe certification is required.
• Mental Health First Aid certification is required.
• Valid Class 5 Driver’s License and access to a vehicle.
• Food Safe certification is recommended.

Responsibilities

• Provides front-line, client-centered support to women in crisis, vulnerability, and complex life challenges.
• Engages clients using a trauma-informed, low-barrier, harm-reduction approach.
• Establishes respectful, trust-based relationships to support safety and well-being.
• Assesses immediate and ongoing needs including safety, housing, health and supports.
• Conducts outreach, engagement, and follow-up to promote continuity of care.
• Develops and facilitates targeted programming for women’s growth, stability and empowerment.
• Supports case planning, goals, and collaborative problem solving.
• Maintains accurate documentation and professional records.

Skills

Verbal & written communication

Trauma-informed care

Crisis intervention

Harm reduction

Office equipment proficiency

Education

Vulnerable Sector Criminal Record Check

Class 5 Driver’s License

First Aid Level C / CPR

Mental Health First Aid

Food Safe certification

Job description

Saulteau is seeking a Crisis Intake and Outreach Worker to provide front-line, client-centered support to women in crisis within a safe house and outreach setting. The role includes developing and facilitating targeted programming to support women’s growth, stability, and empowerment.

Work emphasizes harm reduction, trauma-informed practice, and collaboration with internal teams and external services to ensure safety, housing stability, health, and overall wellbeing.