Crisis Counsellor – Hummingbird Program (Trauma-Informed)

Shared Health-Soins Communs; Winnipeg; Vor Ort; CAD 61.000 - 75.000; Teilzeit

Benefits dieser Stelle

Zusammenfassung

Klinic Community Health in Winnipeg is seeking a crisis counsellor to provide crisis lines support, especially for sexual and intimate partner violence, and in-person advocacy within an interdisciplinary team.

You will mentor new volunteer advocates in the SACP program and support callers with risk assessment and referrals to community services, while contributing to program planning and quality improvement.

Qualifikationen

• Undergraduate degree in Social Sciences; graduate degree preferred.
• Understanding of empowerment based, trauma-informed principles.
• Current member of the SACP program preferred; former members encouraged.
• Knowledge of therapeutic/counselling process, crisis intervention, suicide prevention, domestic abuse, mental health, and addiction.
• Ability to assess risk in PTSD, victims of violence, suicide bereavement, domestic abuse, addiction, mental health, child welfare, human trafficking, and sexual assault.
• Ability to supervise and support volunteers; develop skill and competency.
• Strong self-reflection in counselling; contribute to positive team culture.
• Excellent interpersonal and communication skills; verbal and written.
• Awareness of diversity; sensitivity to issues.
• Ability to learn and adapt to new computer programs.

Aufgaben

• Provides counselling, support, information, referral and links to appropriate community services
• Mentors new volunteer advocates in the SACP program
• Provides out of building support and advocacy
• Assesses caller needs and risk
• Charts appropriately according to Klinic Procedures
• Participates in training courses and in-services offered elsewhere and by Klinic in order to maintain and improve quality of service
• Attends staff meetings as required
• Participates in program planning, evaluation and quality monitoring including completing daily statistics
• Participates in formal self-evaluations by identifying strengths and limitations
• Seeks appropriate supervision/consultation of own actions
• Adheres to all agency policies, protocols and promotes best practice
• Performs other duties and functions related to their job description not exceeding above stated capacities

Ausbildung

Undergraduate degree in Social Sciences, graduate degree preferred

Empowerment based, trauma-informed principles

Risk assessment

Volunteer supervision

Documentation

Interpersonal and communication skills

Diversity awareness

Self-reflection in counselling

Learn/adapt to computer programs

Jobbeschreibung

Klinic Community Health in Winnipeg is seeking a crisis counsellor to provide crisis lines support, especially for sexual and intimate partner violence, and in-person advocacy within an interdisciplinary team.

You will mentor new volunteer advocates in the SACP program and support callers with risk assessment and referrals to community services, while contributing to program planning and quality improvement.