Crisis Response Worker - Casual

The Link: Youth and Family Supports; Winnipeg; On-site; CAD 33,000 - 36,000; Full time

Job summary

The Link: Youth and Family Supports in Winnipeg seeks a Crisis Response Worker for the Mobile Crisis Team to provide phone and in-person crisis intervention for youth, families and caregivers in a trauma-informed, culturally proficient framework. You will work with Indigenous communities and partners to promote resilience and well-being.

Responsibilities include crisis-line response, on-site interventions, safety planning, and coordination with external agencies.

Qualifications

• Experience or knowledge of impacts of historical trauma on Indigenous peoples in Canada.
• Experience in crisis intervention, mediation, de-escalation, and connecting to community resources in Winnipeg area.
• Post-secondary education or equivalent; relevant certifications considered.
• Satisfactory checks: criminal record, vulnerable sector, and child/adult abuse registry (within 3 months).
• First Aid/CPR Level C and ASIST or willingness to obtain.

Responsibilities

• Answer crisis line, assess and intervene both by phone and in the community, with timely referrals.
• Provide on-site interventions including mediation, safety and follow-up plans for youth and families.
• Collaborate with external agencies and Crisis Stabilization System staff for continuity of care.
• Offer recommendations to service providers, cultural supports and schools; maintain communication.
• Maintain professional development and contribute to team meetings and supervision.
• Represent The Link within and outside the organization to support youth resilience.

Skills

Crisis intervention

Mediation

De-escalation

Trauma-informed care

Cultural awareness

Education

Post-secondary education or equivalent

ASIST Certificate

First Aid & CPR Level C

Job description

The Link is hiring! Come grow with us, walk along side people in our community as we grow strong & resilient together. We are seeking candidates with strong character that share our vision for a brighter future; people of action who can support the resilience and potential in people. We honour and strive to model through our actions the traditional Seven Teachings of the Anishinabe: Love, Respect, Courage, Honesty, Wisdom, and Humility & Truth.

SUMMARY: The Crisis Response Worker in the Mobile Crisis Team provides phone and in person crisis intervention services to youth, their families and caregivers in Winnipeg and surrounding areas. Team members ensure all work is carried out within a trauma and resiliency-informed framework, promoting a culturally proficient approach when working with youth, their families and caregivers. Choice and control are priorities of The Link and the MCT provides youth with the tools to foster emotional well-being and help youth navigate their personal journeys.

Primary Responsibilities

• Answer crisis line, assess and provide interventions both on the phone and in the community, as well as referrals to appropriate and timely resources and supports.
• Work with youth and caregivers provide on-site intervention including mediation, safety plans, and follow-up plans for youth and their families/caregivers in crisis situations.
• Work in consultation with external agencies and other Youth Crisis Stabilization System staff to ensure continuity and communication throughout systems.
• Provide consultation and recommendations to collaterals such as external service providers, cultural supports, Children's Mental Health, Child and Family Services, schools, probation, and police services.
• Maintain open communication within the organization and fulfill administrative duties as assigned.
• Maintain professional development through reading, attending workshops and peer and clinical consultation on a regular basis.
• Work as a team member to ensure that the youth and families we serve are well supported, and that continuity of care and follow-up are a primary focus.
• Represent the Youth Crisis Stabilization System program both within and outside of The Link.

Qualifications

• Knowledge and understanding of the impacts of historical and ongoing trauma on Indigenous peoples in Canada.
• Knowledge of crisis intervention, mediation, de-escalation techniques, as well as community supports and resources within Winnipeg and the surrounding area, with a focus on Indigenous peoples, newcomers, people with disabilities, and others who experience systemic marginalization.
• Post-secondary education and/or a combination of education, work experience and lived experience will be considered.
• Satisfactory Criminal Record Check with Vulnerable Sector Search, a clear Child Abuse Registry check with acceptable Prior Contact checks and a clear Adult Abuse Registry check, all done within the last 3 months.
• Emergency First Aid and CPR Level C, ASIST Certificate (Applied Suicide Intervention Skills Training), Crisis De-escalation Training or willingness to obtain.

Valid drivers license and use of personal vehicle is a requirement for this position

SALARY RANGE: $24 - $26 per hour. Dependent on qualifications.

HOURS OF WORK: varied shifts including: days, evenings, weekends and holidays.

Accommodations are available for applicants with disabilities upon request. If you are contacted by The Link regarding a job opportunity, please know that you are welcome to request accommodations at any point in the process. All information received regarding accommodations will be kept confidential.

The Link is an equal opportunity employer, Indigenous people, women, visible minorities, and persons with disabilities are encouraged to apply. The Link is committed to developing and retaining a diverse workforce.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

For further information about our other employment and volunteer opportunities please visit https://thelinkmb.easyapply.com

Please visit our careers page to see more job opportunities.