Crewing Scheduler

BC Ferries; West Vancouver; Hybrid; CAD 47,000 - 59,000; Part time

Job summary

BC Ferries Crewing Scheduler at Horseshoe Bay analyzes, plans, and schedules work for shipboard and shore staff, ensuring policy, collective agreement, and regulatory compliance. You implement schedules, manage timesheets, and handle short-term replacements with a focus on cost efficiency and timely staffing.

You will oversee long-term leave planning, forecast needs, and produce monthly schedules while thriving in a fast-paced, high-pressure environment and maintaining strong service to crews

Qualifications

• High school diploma with some post-secondary education.
• 1–3 years of experience in a complex unionized environment.
• Experience with staff scheduling systems is a plus.

Responsibilities

• Implement and cross-check schedules and staff assignments.
• Generate and control time sheets and crew lists.
• Maintain strong customer service and relationships with employees.
• Handle short-term absence and replacement requests to meet crewing needs.
• Support long-term planning for leave programs.
• Forecast needs and prepare monthly schedules.
• Placements in high-pressure situations to meet operational needs.

Skills

Interpersonal communication

Detail-oriented

Multitasking

Results-driven

Education

High school diploma

Tools

Staff scheduling systems

Job description

Job Description

CREWING SCHEDULER

Horseshoe Bay

Casual

The opportunity

Working as part of a dynamic, results-driven team, you analyze, plan, and schedule work assignments for all shipboard and shore-based staff. You ensure crewing services meets the operational requirements and company objectives through the provision of accurate, cost effective and timely staff planning/scheduling services in accordance with operational policy, collective agreement and regulatory rules and requirements for the vessel and shore positions.

The Role

• Implementing schedules and staff assignments prepared by crewing officers/advisor, cross checking as required


• Generating and controlling time sheets and crew list accurately and on timely manner


• Maintaining superior customer service skills and positive relationships in communication with employees and in resolving problems and issues


• Handling short term absence and replacement requests to ensure that crewing profiles and terminal staff allocations are met in an efficient and cost effective manner


• Undertaking long term planning functions in support of leave programs


• Monitoring and forecasting needs and preparing accurate schedules for implementation on a monthly basis


• Ability to function effectively in high-pressure situations while undertaking short-term crewing activity which includes placement of employees in positions in order to meet operational needs

What you bring to the team

Education and experience

• Successful completion of high school diploma supplemented by some post-secondary education


• 1-3 years of experience in a complex unionized environment


• Experience with staff scheduling systems would be an asset

Knowledge and competencies

• Excellent interpersonal and communication skills which allow you to maintain effective working relationships


• Must be self-motivated, detail-oriented, and results-driven


• Ability to work in a fast paced ever-changing environment


• Ability to multitask and mange several problems at one time, recognizing and solving potential issues with the desire to succeed and make practical suggestions to constantly improve processes

Job Details:

• Hours of operation 04:15-20:15 365 days a year. As an on-call relief employee, you may work a variety of early morning shifts and afternoon shifts.


• Due to the early shift start times, transit is not an option; access to a vehicle would be required.

Additional information

• The target wage range: $34.17 - $42.68. The starting wage is determined based on the successful candidate’s knowledge, experience and internal equity. Starting salary may exceed the target range on exceptional basis.

\"We sail to serve and connect the people and the coast of BC\u201D

At BC Ferries, our people are at the heart of delivering safe and reliable service along1,600 kmof coastline. Every day, we connect communities and move tens of thousands of passengers and vehicles across our 25 routes through the dedication,expertiseand hard work of our teams. Guided by a shared commitment to safety, service,inclusion,and local commitment, we offer meaningful work, opportunities for growth, and the chance to make a positive impact. Whether you work onboard our vessels, in our terminals or behind the scenes,you'llplayan important rolein connecting people, supporting communities, and keeping coastal BC moving.

We support employment equity and diversity in theworkplaceand we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who reflect our ever-changing workplace.

We appreciate the interest of all applicants;however,only those selected for an interview will be contacted.