Crew Scheduling Specialist

BC Ferries; Sidney; On-site; CAD 57,000 - 71,000; Full time

Job summary

BC Ferries is seeking a Crewing Scheduler in Swartz Bay, Sidney, BC, to analyze, plan, and schedule work assignments for shipboard and shore staff. The role ensures crewing services meet operational needs while aligning with policy, collective agreement, and regulatory requirements.

You will implement schedules, generate time sheets, and maintain strong customer relations. The position requires 1–3 years in a unionized setting and familiarity with staff scheduling systems; starting salary is set

Qualifications

• High school diploma with some post-secondary education.
• 1-3 years of experience in a complex unionized environment.
• Experience with staff scheduling systems is an asset.

Responsibilities

• Implement schedules and staff assignments prepared by crewing officers/advisor.
• Generate and control time sheets and crew lists accurately and on timely basis.
• Maintain superior customer service skills and positive relationships in communication with employees and in resolving problems and issues.
• Handle short term absence and replacement requests to ensure crewing profiles and terminal staff allocations are met in an efficient and cost effective manner.
• Undertaking long term planning functions in support of leave programs.
• Monitor and forecast needs and prepare accurate schedules for implementation on a monthly basis.
• Ability to function effectively in high-pressure situations while undertaking short-term crewing activity which includes placement of employees in positions in order to meet operational needs.

Skills

Interpersonal skills

Communication skills

Self-motivated

Detail-oriented

Results-driven

Multitasking

Fast-paced

Education

High school diploma with some post-secondary education

Job description

BC Ferries is seeking a Crewing Scheduler in Swartz Bay, Sidney, BC, to analyze, plan, and schedule work assignments for shipboard and shore staff. The role ensures crewing services meet operational needs while aligning with policy, collective agreement, and regulatory requirements.

You will implement schedules, generate time sheets, and maintain strong customer relations. The position requires 1–3 years in a unionized setting and familiarity with staff scheduling systems; starting salary is set