Crew Member

Dairy Queen; Charlottetown; On-site; CAD 17,000 - 22,000; Part time

Job summary

Dairy Queen is seeking a Front Counter Crew Member in Charlottetown to greet fans, assist with menu choices, and provide friendly service. You will ensure product quality, follow health and safety standards, and help create a positive, inviting atmosphere for guests.

Ideal candidates communicate well, stay positive under pressure, and can stand for shifts while occasionally lifting up to 50 pounds. Join a team that values service, efficiency, and customer delight.

Qualifications

• Adaptability to fast-paced environment.
• Clear and positive communication with fans and co-workers.
• Team-oriented mindset and cooperation with management and teammates.

Responsibilities

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance.
• Enthusiastically greet and welcome fans to the Dairy Queen brand.
• Assist fans with menu navigation and product ingredient questions.
• Strive to exceed fan expectations and deliver fan first service through timely and quality service.
• Calmly solve fan concerns and embrace Dairy Queen's service recovery standards.
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members.
• Prepare treat products following restaurant, health, and safety standards and procedures.
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members.
• At all times exhibit a genuine passion for excellence.
• Perform other duties as assigned by management

Skills

Adaptability

Oral Communication

Working with Others

Job description

Front Counter Crew Member

We strive to create positive memories for all our fans so we are looking for positive, energetic employees who are passionate about the Dairy Queen brand and delivering exceptional customer (fan) service. If you enjoy working in a fun, fast paced environment while providing exceptional customer service we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.

Job Functions:

• Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
• Enthusiastically greet and welcome fans to the Dairy Queen brand
• Assist fans with menu navigation and product ingredient questions
• Strive to exceed fan expectations and deliver fan first service through timely and quality service
• Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
• Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
• Prepare treat products following restaurant, health, and safety standards and procedures
• Create and maintain a positive, safe, clean, and inviting environment for fans and team members
• At all times exhibit a genuine passion for excellence
• Perform other duties as assigned by management

Requirements:

• Communicate positively with fans and co-workers constantly during shifts
• Work well under pressure packed situations while maintaining a great attitude
• Comfortable standing for entire shift and able to lift 50 pounds
• Practice established food handling procedures and meet any local health regulations
• Exhibit good manners, proper personal hygiene and promptness
• Have fun and maintain a positive attitude at all times!

Tagged as: 65201

Essential Skills:

• Adaptability
• Oral Communication
• Working with Others

Soft Skills:

• Dependability
• Positive Attitude
• Reliability

Hard Skills:

• Customer Service

Languages:

• English