Credit Analyst

Ceridian HCM, Inc.; Montreal; Presencial; CAD 60.000 - 75.000; Jornada completa

Descripción de la vacante

CCM Hockey is seeking a Credit and Collections Specialist to manage assigned customer accounts, ensure timely payments, and document daily collection activities. You will research disputes and reconcile accounts while identifying risk and escalating when needed.

Ideal candidates have 2–5 years in credit/collections, a Finance-focused degree, and strong communication, negotiation, and organizational skills; bilingual in French and English is required.

Formación

• 2-5 years of experience in credit and collections.
• DEC in Business Administration (Finance option) or equivalent experience.
• Ability to work autonomously.
• Superior communication and interpersonal skills.
• Strong organizational skills.
• Strong negotiating abilities.
• Team player.
• Bilingual of French and English.
• Knowledge of Getpaid and Billtrust is a definite asset.

Responsabilidades

• Collections of assigned customer accounts.
• Ensure payments are made within credit terms.
• Document daily collection activity, follow up, and execute accordingly.
• Research and follow up of account disputes and billing discrepancies.
• Perform account payment reconciliations as required.
• Identify risk accounts in portfolio, mitigate risks, escalate when needed.
• Manage customer order book daily and coordinate prepayments.
• Review customer accounts as needed.
• Ad-hoc reporting and/or projects.

Conocimientos

Credit & collections experience

Autonomy

Communication skills

Organizational skills

Negotiation

Team player

Bilingual (French and English)

Educación

DEC in Business Administration (Finance option) or equivalent experience

Herramientas

Microsoft Office

Getpaid

Billtrust

Descripción del empleo

PURPOSE:

Be part of a dynamic team and play an active role in the receivables management process! The person will be called to conduct analyses, make recommendations and follow or introduce best practices into the internal process.

KEY ACCOUNTABILITIES

• Collections of assigned customer accounts.
• Ensure payments are made within credit terms.
• Document daily collection activity, follow up, and execute accordingly.
• Research and follow up of account disputes and billing discrepancies.
• Perform account payment reconciliations as required.
• Identify risk accounts in portfolio, take initiative to mitigate those risks and elevate problematic accounts to the Sr Global Credit Manager, and/ or make recommendations for external collection efforts.
• Manage customer order book daily by reviewing held orders, leverage for collections as required, co-ordinate prepayments, perform periodic open order updates, work with satellite office to optimize favorable solutions
• Review customer accounts as needed.
• Other ad-hoc reporting and/or projects

KNOWLEDGE, SKILLS, AND ABILITIES

• 2-5 years of experience in the field of credit and collection
• DECinBusinessAdministration(Finance option)orequivalentexperience
• Ability to work autonomously.
• Superior communication and interpersonal skills
• Strong organizational skills
• Strong negotiating abilities
• Team player
• Bilingual (French and English);
• Knowledge of FIS Global's Getpaid and Billtrust are definite assets
• Strong knowledge of Microsoft Office suite, namely: Excel, Word, Outlook