Credit Administrator

Altis; Ottawa; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

Altis is seeking a Credit Operations Administrator in Ottawa, ON, on a 12-month contract. The role supports day-to-day administration of lending and credit operations, handling documentation, transactions and client requests with accuracy and professionalism.

The position offers exposure to banking processes, collaboration with internal teams and external partners, and opportunities to contribute to process improvements within a service-focused environment.

Qualifications

• 1+ years of related administrative or operations experience.
• Post-secondary education or an equivalent combination of education and relevant work experience.
• Proficiency in Microsoft Excel and Word, with the ability to learn and navigate banking systems.
• Strong attention to detail, organizational skills and the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills, with a professional, customer-focused approach.
• Strong analytical and problem-solving abilities, with a commitment to accuracy, confidentiality and teamwork.

Responsibilities

• You'll manage incoming emails, telephone inquiries and administrative requests, ensuring timely and professional responses.
• You'll prepare, review and maintain credit-related documentation, including mortgage payouts, renewals, commitments and account updates.
• You'll process financial transactions, update account information and complete reconciliations with a high degree of accuracy.
• You'll review supporting documents for completeness, identify discrepancies and follow up to resolve outstanding items.
• You'll maintain accurate records, update daily tracking reports and ensure documentation meets internal policies and regulatory requirements.
• You'll coordinate with internal departments, legal representatives and external financial institutions to support the processing of credit transactions.
• You'll assist with quality control, administrative reporting and opportunities to improve daily workflows.

Skills

Administrative experience

Microsoft Excel

Microsoft Word

Communication skills

Analytical skills

Education

Post-secondary education

Tools

Microsoft Excel

Microsoft Word

Job description

Location: Ottawa, ON, Hybrid
Language: English, Written and Spoken
Duration: 12-month Contract

About the Opportunity

Are you an organized, detail-oriented administrative professional who enjoys working with numbers, documents and people? An established organization in the financial services sector is looking for a Credit Operations Administrator to support the day-to-day administration of its lending and credit operations.

In this role, you'll help ensure financial transactions, documentation and client requests are processed accurately and efficiently. Working alongside internal teams and external partners, you'll play an important part in keeping operations running smoothly and delivering a positive service experience.

What's In It for You

• Join a collaborative, service-focused team that values accuracy, accountability and teamwork.
• Gain exposure to a variety of banking, lending and financial administration processes.
• Build your knowledge of credit operations while developing your administrative and problem-solving skills.
• Enjoy a role that offers variety, meaningful responsibilities and opportunities to contribute to process improvements.

Your Responsibilities

• You'll manage incoming emails, telephone inquiries and administrative requests, ensuring timely and professional responses.
• You'll prepare, review and maintain credit-related documentation, including mortgage payouts, renewals, commitments and account updates.
• You'll process financial transactions, update account information and complete reconciliations with a high degree of accuracy.
• You'll review supporting documents for completeness, identify discrepancies and follow up to resolve outstanding items.
• You'll maintain accurate records, update daily tracking reports and ensure documentation meets internal policies and regulatory requirements.
• You'll coordinate with internal departments, legal representatives and external financial institutions to support the processing of credit transactions.
• You'll assist with quality control, administrative reporting and opportunities to improve daily workflows.

Skills and Qualifications

• 1+ years of related administrative or operations experience
• Post-secondary education or an equivalent combination of education and relevant work experience.
• Proficiency in Microsoft Excel and Word, with the ability to learn and navigate banking systems.
• Strong attention to detail, organizational skills and the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills, with a professional, customer-focused approach.
• Strong analytical and problem-solving abilities, with a commitment to accuracy, confidentiality and teamwork.

Why Partner with Altis

If youve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if youre a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals.

All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.