Creative Resource Manager

INNOCEAN Canada; Toronto; Hybrid; CAD 60,000 - 95,000; Full time

Job summary

An established industry player is seeking a Creative Resource Manager to lead and inspire creative teams in a vibrant Toronto office. This pivotal role involves overseeing resource planning, managing project allocations, and ensuring that teams are equipped to deliver exceptional results. The ideal candidate will have extensive experience in advertising, possess strong organizational and communication skills, and thrive in a fast-paced environment. Join a forward-thinking company that values creativity and collaboration, and enjoy a flexible hybrid work setup, generous time off, and a comprehensive wellbeing plan designed to support your growth and success.

Benefits

Flexible hybrid work setup

Generous time off

Comprehensive wellbeing plan

Coaching and mentorship

Qualifications

• 6-8 years of experience in an advertising agency.
• Ability to assess resourcing requests and make strategic recommendations.
• Strong relationship building skills.

Responsibilities

• Manage resource planning and allocation across departments.
• Onboard new hires and assess vacation requests.
• Forecast resource needs based on incoming work.

Skills

Resource Management

Project Management

Problem Solving

Communication Skills

Negotiation Skills

Interpersonal Skills

Organizational Skills

Education

Bachelor's Degree

Job description

We’re searching for a dynamic and forward-thinking Creative Resource Manager to join the INNOCEAN team at our Toronto Office. If you’re eager to shape a role, drive creativity, and bring structure and balance to a fast-paced, innovative environment, this is your chance to make a lasting impact.

The Role:

In this pivotal role, you will be the heartbeat of our creative operations, ensuring that our talented teams are inspired, supported, and positioned to deliver extraordinary results.

You will primarily manage the resource planning, casting against projects, allocation, and high-level scheduling across our various departments, including art directors, copywriters, designers and producers.

You are a forward-thinking leader that ensures projects and teams are properly staffed and run efficiently to meet deliverables. Where external resources are required (e.g. freelance support, staffing firm/temps) you oversee that process.

You have an excellent understanding of professional aptitudes, and a keen knowledge of timing involved to accomplish assigned tasks. This role will plan for incoming projects and implement resource changes against evolving priorities.

What You'II Do:

• Lead the development and documentation of our Resourcing process.
• Reviewing, prioritizing and assessing all incoming creative requests.
• Assign projects to creative and production teams.
• Attend all status meetings and update project information as needed.
• Liaise daily with Accounts Management and Production to track project progress and stay ahead of resource needs.
• Onboard new full-time and freelance hires to the Agency processes and best practices.
• Assess vacation requests and manage a smooth project transfer process.
• Support Creative Lead on active and proactive recruitment to maintain a list of top talent
• Maintain a comprehensive overview of the agency's creative and production freelance and contractor talent pool, including freelancers and external vendors.
• Search for and secure freelance resources for current and upcoming needs; negotiate rates and contracts, and manage timesheets/invoicing, in collaboration with the Finance department.
• Monitor and approve creative employee timesheets, and assess employee utilization by analyzing timesheets against expected expenditure of hours.
• Forecast resource needs based on monthly and annual planning of incoming work.
• Connect frequently with each creative and studio person in the Agency to ensure their workload is manageable, engaging and satisfying.
• Analyze the health of the department by ensuring an equal distribution of work and providing ample opportunities for improvement and career progression.
• Triage against issues, challenges and delays with a solution focused approach.
• Other tasks as required for the growing needs of the Agency.

What You Bring:

• A minimum of 6-8 years of advertising agency experience
• A proven ability to critically assess resourcing requests, ask questions, and make strategic recommendations
• Proactive problem-solving; able to spot problems and solutions
• A passion for working with people
• An ability to understand peoples’ skills and needs and treat them with respect
• A collaborative approach to work
• The ability to work to tight deadlines
• You thrive in a fast-moving environment with an agile mindset
• Strong relationship building skills, someone who can understand the different skills and experience needed for different types of creative work within an integrated marketing team (Media/Social/CRM/Creative/Production/Adaptation)
• Excellent communication and negotiation skills
• Superb organization and time management skills

What Makes You Stand Out:

• Proven experience in resource management or a similar role within an advertising agency or creative environment.
• Exceptional organizational and project management skills.
• Strong interpersonal and communication skills, with the ability to manage and motivate a diverse team resources.
• A deep understanding of the creative and production process and the ability to provide an informed recommendation on project needs with specific talents.
• Keen to develop and refine processes while they're in motion, rather than expecting a fully developed, turnkey solution.
• Proven expertise and ability to drive accurate resource planning, utilization & forecasting.
• Business acumen to understand how creative workflow management affects the bottom line.

What you’ll love about working at INNOCEAN Canada:

-People-first and Inclusive of all – we’re proud to be recognized by ‘Great Places to Work’ - three years in a row and counting – overall, as well as for youth, inclusion, and as a Best Place to Work for Women.

-Flexible hybrid work set up, with an awesome space at King Street West for collaboration and team get-togethers.

-Generous time off plus an end of year winter break equals time well taken; our people also get extra days off when they reach key work milestones!

-Your Wellbeing is all-important. Our comprehensive plan covers insurance must-haves and nice to haves from full benefits coverage and flex spending account for additional $$$, to RRSP’s confidential individual counseling, and paid personal days for you to take care of you.

-Coaching and mentorship in your day-to-day to fuel your growth.

INNOCEAN Canada is an equal opportunity employer that is committed to diversity, inclusion, and teamwork. We encourage all qualified applicants to inquire below. Any disability-related needs will be accommodated throughout the recruitment process.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Advertising

• Industries

  Advertising Services

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