Creative Lead

Canadian Blood Services; Ottawa; On-site; CAD 86,000 - 102,000; Full time

Benefits offered by this job

Payment in lieu of vacation

Annual performance award up to 6%

Payment in lieu of benefits

Defined benefit pension plan

Employee discounts

Job summary

Canadian Blood Services is seeking a Temporary full-time Creative Lead to join our Integrated Marketing team in Ottawa. You will oversee the creative direction, manage a team of designers and writers, and ensure the brand identity is consistently represented across channels.

Reporting to the Manager, Creative Studio, you will develop systems to improve performance, collaborate with cross-functional partners, and drive brand expression with clarity and impact.

Qualifications

• Bachelor's degree in graphic design or related field.
• 7+ years of graphic design experience with 3+ years within a creative leadership role.
• In-house design experience essential; agency experience a plus.
• Excellent communication, project management, and organizational abilities.
• Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and Microsoft Office.
• Strong leadership and interpersonal skills with ability to build relationships.

Responsibilities

• Oversee the creative direction of all design and ensure alignment with business strategies and brand guidelines.
• Lead and mentor a team of designers and writers to deliver high-quality creative work.
• Plan and execute creative shoots and manage assets lifecycle.
• Provide constructive feedback to improve work quality and consistency.
• Collaborate with brand team and cross-functional partners to ensure brand consistency.
• Serve as a subject matter expert in creative brand expression across the organization.

Skills

Design leadership

Graphic design

Brand management

Project management

Interpersonal skills

Client interfacing

Communication

Team leadership

Education

Bachelor's degree in graphic design or related field

Tools

Adobe Creative Suite

Microsoft Office

Job description

Select how often (in days) to receive an alert:

This role requires a minimum of 40% on-site presence. Additional on-site work may be required based on business needs. On-site expectations are subject to change and may be adjusted on a temporary or permanent basis.

Job posting ID: 9106

Employment status: Temporary full-time
Position's anticipated start date:2025-09-01
Position's anticipated end date: 2027-11-28

Salary/Rate of pay:$86,400 - $101,700

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page .

Together, the work we do connects people and changes lives — including your own.

Be part of a dynamic, collaborative and caring organization committed to saving and improving lives. Thousands of patients depend on us every day for reliable access to safe blood, plasma, stem cells and organs and tissues.

About the role

Canadian Blood Services is looking for a Temporary full-time Creative Lead to join our dynamic Integrated Marketing team.

TheIntegrated Marketing team is responsible for developing and executing comprehensive, integrated marketing strategies aimed at building Canadian Blood Services' brand, expanding our donor base, and enhancing donor loyalty.

Reporting to the Manager, Creative Studio, you will be responsible for overseeing the creative direction of all design. You will lead a team of graphic designers and writers and collaborate with cross-functional teams to ensure the Canadian Blood Services brand identity is consistently represented across all channels. You will also be instrumental in developing systems and processes to optimize team performance and organizational efficiency. The ideal candidate is a skilled graphic designer, with a strong understanding of brand management and a proven ability to inspire and lead a creative team.

• Leveraging your excellent skills in design leadership, you will oversee the development of all design to ensure alignment with business strategies and broader Canadian Blood Services goals.
• Tapping into your leadership background, you will manage, mentor, and inspire a team of designers, writers, and other creative professionals, fostering a collaborative and high-performing environment.
• Utilizing your skills and project management, you will lead the planning and execution of creative shoots and oversee selection, cataloguing and maintenance of creative assets.
• You will provide clear and constructive feedback during the creative process, ensuring all work meets the highest standards of quality and creativity.
• Capitalizing on your experience in relationship management, you will work closely with the brand team, ensuring alignment with brand expectations, guidelines, and feedback.
• Drawing on your excellent interpersonal skills, you will demonstrate leadership in living the brand and serve as a subject matter expert in creative brand expression, providing guidance to all areas of the organization, external agencies, and partners on the correct application of the brand.
  

Desired education and skills

• Bachelor's degree in graphic design or related field.
• 7+ years of graphic design experience with 3+ years within a creative leadership role.
• Experience in working within an in-house environment is essential, with agency experience considered an asset.
• Excellent communication, project management, and organizational abilities.
• Confident client interfacing and excellent verbal and written communication skills, with the ability to present ideas clearly and persuasively.
• Skilled in analytical and creative problem-solving, handling multiple projects, and prioritizing tasks.
• Proficient in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Microsoft Suite, and other relevant design and project management tools.
• Highly developed team leadership and interpersonal skills are required, with a proven ability to build and manage professional relationships.

What we offer you

• Payment in lieu of vacation.
• Annual performance award up to 6%.
• Payment in lieu of benefits.
• Defined benefitpension plan.
• Employee discounts, wellness program, professional resources.

What you can expect

• This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40 % of the time/2 days of the week.
• You will work Monday to Friday, 37.5 hours per week, 7.5 hours per day.
• If you are located outside of Ottawa, you may be expected to travel to our head office location in Ottawa - 1800 Alta Vista Drive, for in-person team meetings when required.
• Travel requirements - travel will be required for to attend shoots and project commitments.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

Applicants who require accommodation should discuss their needs with us.