Creative Content & Operations Coordinator

Saranghae; Toronto; Hybrid; CAD 48,000 - 60,000; Full time

Benefits offered by this job

Skincare product allowance

Wellness days

Performance-based bonuses

Growth opportunities

Job summary

Saranghae in Toronto, ON is seeking a Creative Content & Operations Coordinator to blend content production with day-to-day operations. This in-office role supports digital storytelling for the Korean skincare brands and helps ensure the office runs smoothly with a proactive, organized approach.

You will shoot and edit content, manage calendars, assist with onboarding, coordinate events, and collaborate with marketing, design, and leadership.

Qualifications

• 2+ years experience in content creation, social media, administrative support, or a hybrid role.
• Portfolio of original content required, with three professional references.

Responsibilities

• Conceptualize, plan, shoot, and edit content for social platforms.
• Support office operations and calendar management for founders.
• Coordinate onboarding, HR coordination, and events related to launches.

Skills

Content creation & social media

Video editing

Organization & multitasking

Communication

Google Workspace & PM tools

Tools

CapCut

Premiere Pro

Final Cut Pro

Canva

Adobe Creative Suite

Asana

Slack

Job description

Join the Team: Creative Content & Operations Coordinator (In-Office, Full Time)

Location: Toronto, ON (in-office)
Type: Full-Time (In-office, 5 days/week)
Reports to: Founders/ Marketing Director

Overview: We are looking for a multi-talented Creative Content & Operations Coordinator to support both the digital storytelling and day-to-day operations of our Korean skincare brands, Saranghae and Orora Skin Science. This role blends creative production with organizational excellence. The ideal candidate is a trend-savvy content creator with strong administrative skills, passionate about beauty, skincare, and wellness. You will help bring our brand vision to life while ensuring our office, team, and processes run smoothly.

Key Responsibilities

Content Creation & Digital Marketing

• Conceptualize, plan, shoot, and edit content for Instagram, TikTok, YouTube, LinkedIn, and other platforms
• Create original video and photo content featuring products, founders, team members, customers, and community stories
• Stay ahead of social trends, sounds, and viral opportunities
• Execute weekly content days: sourcing props, planning setups, booking talent/customers, and managing logistics
• Maintain an organized content library with labeled folders for photo, video, and campaign assets
• Write engaging captions, hooks, and storylines that reflect brand voice
• Analyze content performance and optimize for engagement and growth
• Collaborate with marketing, design, and leadership teams on campaigns, launches, and partnerships

Operations & Administrative Support

• Manage daily administrative tasks and support smooth office operations
• Assist founders with calendar management, travel planning, meeting preparation, and content day coordination
• Maintain organized digital and physical filing systems (Google Drive, Dropbox, etc.)
• Assist with onboarding and HR coordination for new hires
• Support team operations during product launches, content days, and in-person events
• Coordinate deliveries, inventory shipments, and pack product orders

Skills & Experience

• 2+ years experience in content creation, social media, administrative support, or a hybrid role
• Proficiency in video editing tools (CapCut, Premiere Pro, Final Cut, etc.) and design tools (Canva, Adobe Creative Suite)
• Strong understanding of social platform algorithms and trends
• Excellent organization, multitasking, and communication skills
• Proficient in Google Workspace (Docs, Sheets, Drive) and project management tools (Asana, Slack)
• Strong visual aesthetic and understanding of lifestyle, luxury, and skincare branding
• Portfolio of original content required, along with three professional references
• Positive self-starter with a passion for beauty and wellness

Compensation

• Salary Range: $48,000 – $60,000 annually
• Perks: Skincare product allowance, access to events and wellness days, performance-based bonuses, and growth opportunities within the company.

Open Roles

Explore our current opportunities and find your next chapter with Saranghae:

• Creative Content & Operations Coordinator
• Retail SalesRepresentative
• Retail and Training Coordinator