Courtesy Clerk Seasonal

Cambrian College; Steinbach; On-site; CAD 17,000 - 22,000; Part time

Job summary

Cambrian College's Liquor Mart location is seeking a Courtesy Clerk Seasonal to deliver friendly, front-line service to customers. You will handle sales transactions, assist shoppers, stock shelves, and help maintain a clean, secure store environment.

Responsibilities include greeting customers, using POS and inventory systems, processing payments, unloading pallets, stocking displays, and enforcing age-restriction and safety policies.

Qualifications

• Grade 12 completed preferred.
• Basic knowledge of cash handling and computer skills.
• Basic mathematical skills.
• Excellent communication skills.
• Ability to work in a team environment.
• Ability to perform the essential physical requirements of the position.

Responsibilities

• Acknowledge and greet customers.
• Approach and assist customers, according to established criteria.
• Use POS and inventory systems to complete sales transactions and returns.
• Process customer payments using debit, credit, gift cards, and cash.
• Ensure accurate and secure handling of cash and slips.
• Package orders using appropriate resources.
• Provide carry-out service when appropriate.
• Provide Controlled Entry door coverage as required.
• Answer phone using established protocols.
• Unload pallets and move products to shelves or warehouse spots.
• Stock shelves, beer racks, cold boxes and displays with rotation.
• Refuse service to minors and intoxicated persons per policy.
• Handle MBLL assets according to policy.
• Maintain cleanliness and organization of work areas and store.
• Return carts, baskets, and equipment to proper spots.
• Remove excess cardboard and garbage.
• Perform other related duties as assigned.

Skills

Customer service

Communication

Teamwork

Cash handling

Math skills

Computer skills

Education

Grade 12 (completed)

Tools

POS system

Inventory software

Job description

Reporting to the Store Manager, the Courtesy Clerk Seasonal is responsible for front-line customer service at a Liquor Mart, including processing sales transactions, handling stock, providing product information, and performing security and housekeeping duties to ensure a positive customer experience.

• Acknowledge and greet customers.
• Approach and offer assistance to customers, according to established criteria, providing a positive customer experience.
• Use Point-of-Sale and inventory computer systems to accurately and quickly complete sales transactions and returns from the public, licensees, vendors, and marketing representatives.
• Process customer payment using debit, credit card, gift cards, and cash.
• Ensure accurate and secure handling and processing of cash and credit/debit (CR/DR) slips.
• Package orders using appropriate resources.
• Provide carry-out service if/when appropriate, ensuring shopping carts are not taken out of the store.
• Provide Controlled Entry door coverage as required. Refuse entry based on procedures.
• Answer phone using established protocols.
• Unload pallets, moving products to shelf locations or designated warehouse spots using pallet trucks, stock wheelers, and tables
• Stock shelves, beer racks, cold boxes, and displays, ensuring stock is rotated, dusted, and in saleable condition.
• Refuse service to minors, intoxicated persons, and second party purchases, ensuring social responsibility and compliance with applicable legislation/law.
• Handle Manitoba Liquor & Lotteries (MBLL) assets according to policy and procedure.
• Support and comply with policies, procedures, practices and Corporate Responsibility commitments.
• Perform routine maintenance and cleaning, including maintaining clean sales floor area; tidying cashier stations and permit area; dusting and facing bottles; and keeping office, reserve stock area, and kitchen organized.
• Maintain cleanliness/sanitization of work areas and customer contact points.
• Clean up breakage and dispose as per procedure. Process as required.
• Return carts, baskets, tables, and other equipment to proper spots.
• Remove excess cardboard, boxes, garbage, etc.
• Perform other related duties as assigned.

• Grade 12 (completed) preferred.
• Basic knowledge of various methods of cash handling, customer service, and computer skills.
• Basic mathematical skills.
• Excellent communication skills.
• Ability to work in a team environment.
• Ability to perform the essential physical requirements of the position.

• A minimum of six months experience in a customer service-related industry is an asset.
• Certificate in Marketing, Sales or Business Administration is an asset.
• Bilingual (French/English) language skills is an asset.