Courier Team Lead

FedEx Canada; Saguenay; On-site; CAD 38,000 - 48,000; Full time

Job summary

FedEx Canada recherche un agent livreur intérimaire à Saguenay, QC. Vous opérerez des véhicules et assurerez la livraison et le ramassage sur plusieurs itinéraires, en mode flottant et en démontrant un leadership opérationnel.

Vous soutiendrez la direction dans le tri quotidien, les livraisons et le mentorat des employés horaires, en favorisant la communication et la résolution de conflits. Exigences: diplôme secondaire, 1 an d’expérience, MS Word/Excel/PowerPoint, capacité à soulever 70 lb et à

Qualifications

• Diplôme d’études secondaires ou équivalent requis.
• Une année d’expérience comme messager est demandée.
• Maîtrise des applications PC (Word/Excel/PowerPoint) sur site.
• Capacité à soulever 70 lbs et manœuvrer des colis jusqu’à 150 lbs.
• Bonne communication et relations humaines; leadership et formation du personnel.
• Permis de conduire valide et bon dossier.

Responsibilities

• Conduire des véhicules FedEx et assurer livraison et ramassage.
• Superviser le tri quotidien et les opérations.
• Mentorer les employés horaires et démontrer les meilleures pratiques.
• Respecter les procédures de sécurité et formation.

Skills

Communication skills

Leadership

Problem solving

Prioritization

Team player

Bilingual (French/English)

Education

High school diploma/equivalent

Tools

MS Word

Excel

PowerPoint

Job description

This is an interview position.

Aider la direction à superviser le tri, la livraison et le ramassage quotidiens ainsi que les opérations et vols d’apport de la succursale à domicile (s’il y a lieu). Mener le secteur en assurant les meilleures pratiques et l’exploitation efficace, et donner l’exemple aux employés horaires en devenant un mentor et en démontrant un comportement exemplaire, y compris une forte capacité de communication, de résolution de conflits et de leadership (par les meilleures pratiques).

General Summary

To operate company vehicles and provide efficient delivery and pick up of packages while performing in a floating capacity for a minimum of 5 routes. To work as a courier but not necessarily on an assigned regular route. To assist management in overseeing daily sort activities, perform deliveries / pickups and other related duties. To lead the sector as assigned. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods).

COMPÉTENCES REQUISES

• Diplôme d’études secondaires ou l’équivalent
• Un (1) an d’expérience actuelle en tant que messager
• Maîtrise de base démontrée des applications informatiques sur PC (MS Word, Excel, PowerPoint) – peut être exigée uniquement sur certains sites.
• Pouvoir soulever des charges de 70 lb et manœuvrer, à l’aide d’un appareil approprié, des colis pesant jusqu’à 150 lb.
• Bien maîtriser la communication et les relations humaines avec la capacité de motiver, d’encadrer et de former les employés au travail.
• Capacité d’établir des priorités et de déléguer de manière urgente.
• Réussir toutes les formations de base et formations périodiques (y compris la certification de spécialiste des matières dangereuses). Doit maintenir l’accréditation par la formation périodique annuelle avant l’expiration.
• Avoir démontré une excellente maîtrise des relations humaines, des relations avec la clientèle et de la communication.
• Bonne maîtrise de l’analyse, de la résolution de problèmes, de l’établissement de priorités et de l’organisation.
• Permis de conduire en règle et bon dossier de conduite.

Required Knowledge, Skills And Abilities

• High school diploma/equivalent
• One (1) year of previous courier experience
• Demonstrated basic level proficiency in PC computer applications (MS Word, Excel, PowerPoint) – may be required at some locations only
• Good analytica,l human relations, interpersonal and problem-solving skills
• Ability to organize & prioritize large amounts of data
• Ability to successfully complete all basic and recurrency training.
• Must have the ability to lift 70 lbs & maneuver any package weighing up to 150 lbs with appropriate equipment
• The requirement of DG Specialist is dependent upon station size and location.
• Must possess a valid driver's license & have a good driving record

GRADE: 83

Educational Requirements

• High school diploma/equivalent

Related Experience Requirements

• Minimum number of years required for entry to this job
• One (1) year current Courier experience

Other Specific Mandatory Experience Requirements - (Preferred)

• Personal Development Stream of Excel
• Technical Skill Requirements

Solid Knowledge Of The Following

• Must possess a valid drivers licence and have a good driving record.
• Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to expiration.
• Remains current with training in BP and defensive driver / process updates.
• Good understanding of FedEx products, features of service, general operations.
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
• Some knowledge of Federal Express operations and Canadian Customs regulations an asset.
• Solid communications/ interpersonal skills with the ability to motivate/ coach and train employees on the job.
• Ability to prioritize and delegate in a time-sensitive manner.
• Interpersonal Skill Requirements
• Demonstrated excellent interpersonal, customer relations and communication skills.
• Good analytical, problem solving, prioritization and organization skills
• Team player

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered