Courier Team Lead

FedEx Group; Saguenay; On-site; CAD 25,000 - 36,000; Full time

Job summary

FedEx is seeking a courier operations specialist to operate company vehicles, ensuring efficient delivery and pickup of packages across multiple routes. The role includes mentoring hourly staff, supervising daily sort activities, and upholding Best Practices for leadership and safety.

The position requires a high school diploma/equivalent, 1 year courier experience, and basic PC skills. A valid driver’s license and a clean driving record are essential for success in this role.

Qualifications

• High school diploma or equivalent.
• 1 year of courier experience.
• Basic PC skills (MS Word, Excel, PowerPoint) may be required on some sites.

Responsibilities

• Operate company vehicles and provide efficient delivery and pick up of packages.
• Assist management in daily sort activities and related duties.
• Lead the sector and mentor hourly employees using Best Practices.

Skills

Courier experience

PC skills

Leadership/mentoring

Communication skills

Package handling

Driver license

Education

High school diploma/equivalent

Tools

MS Word

Excel

PowerPoint

Job description

This is an interview position.
Aider la direction à superviser le tri, la livraison et le ramassage quotidiens ainsi que les opérations et vols d’apport de la succursale à domicile (s’il y a lieu). Mener le secteur en assurant les meilleures pratiques et l’exploitation efficace, et donner l’exemple aux employés horaires en devenant un mentor et en démontrant un comportement exemplaire, y compris une forte capacité de communication, de résolution de conflits et de leadership (par les meilleures pratiques)

GENERAL SUMMARY

To operate company vehicles and provide efficient delivery and pick up of packages while performing in a floating capacity for a minimum of 5 routes. To work as a courier but not necessarily on an assigned regular route. To assist management in overseeing daily sort activities, perform deliveries / pickups and other related duties. To lead the sector as assigned. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods)

COMPÉTENCES REQUISES

Diplôme d’études secondaires ou l’équivalent

Un (1) an d’expérience actuelle en tant que messager

Maîtrise de base démontrée des applications informatiques sur PC (MS Word, Excel, PowerPoint) – peut être exigée uniquement sur certains sites.

Pouvoir soulever des charges de 70lb et manœuvrer, à l’aide d’un appareil approprié, des colis pesant jusqu’à 150lb.

Bien maîtriser la communication et les relations humaines avec la capacité de motiver, d’encadrer et de former les employés au travail.

Capacité d’établir des priorités et de déléguer de manière urgente.

Réussir toutes les formations de base et formations périodiques (y compris la certification de spécialiste des matières dangereuses). Doit maintenir l’accréditation par la formation périodique annuelle avant l’expiration.

Avoir démontré une excellente maîtrise des relations humaines, des relations avec la clientèle et de la communication.

Bonne maîtrise de l’analyse, de la résolution de problèmes, de l’établissement de priorités et de l’organisation.

Permis de conduire en règle et bon dossier de conduite

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent

One (1) year of previous courier experience

Demonstrated basic level proficiency in PC computer applications (MS Word, Excel, PowerPoint) – may be required at some locations only

Good analytica,l human relations, interpersonal and problem-solving skills

Ability to organize & prioritize large amounts of data

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs & maneuver any package weighing up to 150 lbs with appropriate equipment

The requirement of DG Specialist is dependent upon station size and location.

Must possess a valid driver's license & have a good driving record

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Educational Requirements

High school diploma/equivalent

Related Experience Requirements

Minimum number of years required for entry to this job

One (1) year current Courier experience

Other specific mandatory experience requirements - (Preferred)

Personal Development Stream of Excel

Technical Skill Requirements

Solid knowledge of the following:

Must possess a valid drivers licence and have a good driving record.

Ability to successfully complete all basic and recurrency training (including DG specialist certification). Must maintain accreditation through yearly recurrency training prior to expiration.

Remains current with training in BP and defensive driver / process updates.

Good understanding of FedEx products, features of service, general operations.

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Some knowledge of Federal Express operations and Canadian Customs regulations an asset.

Solid communications/ interpersonal skills with the ability to motivate/ coach and train employees on the job.

Ability to prioritize and delegate in a time-sensitive manner.

Interpersonal Skill Requirements

Demonstrated excellent interpersonal, customer relations and communication skills.

Good analytical, problem solving, prioritization and organization skills

Team player

GRADE: 83

PAY TRANSPARENCY

PAY

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

EMPLOYMENT EQUITY STATEMENT

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.