Counter Sales Specialist — Plumbing & Home Improvement

Robinson Supply; Red Deer; On-site; CAD 32,000 - 42,000; Full time

Job summary

ROBINSON is a family-owned Canadian distributor of plumbing, heating, electrical, and lighting products. Our Counter Sales Representative helps customers in our locations, providing information on products and services, entering orders, and ensuring accurate fulfillment.

You will engage with customers, handle inquiries, and support warehouse and shipping duties as part of a dynamic team at our Alberta branches.

Qualifications

• Strong customer service background.
• Solid understanding of plumbing products.
• Results oriented with strong attention to detail.
• Thrives in a fast-paced environment.
• Self-motivated and enjoys working with others.
• Excellent communication and interpersonal skills.
• Proficient with general computer programs.

Responsibilities

• Provide information to customers about products, services, pricing, promotions, and delivery.
• Enter orders into the system.
• Fill customer orders promptly and accurately.
• Handle customer complaints in a courteous and professional manner.
• Stock shelves and maintain warehouse aisles.
• Conduct stock checks for customers and other branches.
• Assist in shipping and receiving as required.
• General warehouse duties as required.

Skills

Customer service

Plumbing product knowledge

Attention to detail

Fast-paced environment

Team collaboration

Communication skills

General computer proficiency

Job description

ROBINSON is a family-owned Canadian distributor of plumbing, heating, electrical, and lighting products. Our Counter Sales Representative helps customers in our locations, providing information on products and services, entering orders, and ensuring accurate fulfillment.

You will engage with customers, handle inquiries, and support warehouse and shipping duties as part of a dynamic team at our Alberta branches.