Counter Sales Coordinator

Essential HR; Mississauga; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading company in the electrical industry seeks a dedicated Counter Sales Coordinator to enhance customer experience and drive sales. Your responsibilities will involve assisting customers, generating quotes, and processing orders, all while aiming to build long-term relationships and ensuring exceptional service. Join a dynamic and supportive team committed to growth and training.

Benefits

Competitive salary and benefits package

Growth opportunities

Dynamic work environment

Hands-on training

Qualifications

• Minimum of 2 years in sales or customer service, preferably in an electrical domain.
• Experience with CRM systems and processing sales orders.
• Strong communication and relationship-building skills.

Responsibilities

• Assist walk-in customers with inquiries and purchases.
• Answer sales calls and generate accurate quotes.
• Process sales orders and returns efficiently.

Skills

Communication

Organization

Relationship-building

Problem-solving

Tools

CRM software

Job description

Are you a customer-focused sales professional with a knack for building relationships and driving sales? Do you thrive in a fast-paced environment where you can assist customers both in person and over the phone? If so, we want you on our team!

RS Breakers & Controls is seeking a Counter Sales Coordinator to provide top-tier customer service, generate sales quotes, and assist walk-in customers with their inquiries and purchases. In this role, you will play a vital part in our sales success while ensuring customers receive the best solutions for their needs.

What You’ll Do

• Assist walk-in customers with product selection, inquiries, and purchases.
• Answer sales calls, provide product information, and generate accurate quotes.
• Process sales orders and returns efficiently.
• Build strong relationships with customers to foster loyalty and repeat business.
• Identify opportunities for upselling, cross-selling, and new customer acquisition.
• Support shipping, receiving, and inventory management as needed.
• Utilize CRM and ERP systems to manage quotes, orders, and customer data.
• Provide a superior customer service experience at the counter and over the phone.
• Perform other duties as assigned by management, including occasional site visits.

What We’re Looking For

• Minimum of 2 years in sales, customer service, or counter sales (electrical industry experience is an asset).
• Strong communication, organization, and relationship-building skills.
• Experience with CRM software, generating quotes, and processing orders.
• A passion for delivering outstanding service and problem-solving.

Why Join RS Breakers & Controls?

• Competitive salary and benefits package
• Growth opportunities within a thriving company
• A dynamic, supportive, and team-oriented work environment
• Hands-on training and professional development opportunities

Ready to Apply?
If you're passionate about sales and customer service, we'd love to hear from you! Please submit your resume and cover letter below. Applications will be reviewed on a rolling basis.

RS Breakers & Controls is an equal-opportunity employer dedicated to fostering an inclusive workplace. Accommodations are available upon request for candidates participating in the selection process.

This job posting has been crafted with the assistance of AI technology, ensuring clarity and alignment with our organization's goals and values.