Sales Coordinator

Embassyingredients; Brampton; On-site; CAD 45,000 - 65,000; Full time

Job summary

Join Embassy Ingredients as a Sales Coordinator in a fast-paced, customer-first environment. You will manage house accounts, support marketing efforts, and ensure excellent customer service. The role requires a proactive individual with a background in business or marketing and strong organizational skills.

Qualifications

• 2+ years of experience in a similar support role, ideally in food manufacturing, distribution, or CPG.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook) and experience with CRM systems.

Responsibilities

• Serve as primary point of contact for designated house accounts and build strong customer relationships.
• Provide backup coverage for customer service team during peak times.
• Coordinate travel arrangements and logistics for sales events.

Skills

Organizational skills

Written communication

Verbal communication

Collaboration

Education

Post-secondary education in Business, Marketing, or related field

Tools

Microsoft Office

CRM systems

Job description

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Let us craft a delicious future together! Join the Embassy Ingredients Sales Team as our Sales Coordinator! At Embassy Ingredients, you will join a fast-paced, customer-first environment that is:

• Growing at a rate of 20% year over year,
• Supports prospective efforts and proposal preparations and,
• Executes campaigns, customer presentations, and product sample coordination.

Here’s What You’ll Be Doing:

Account Management – House Accounts

• Serve as the primary point of contact for designated house accounts.
• Build strong, professional relationships with customers to support retention and growth.
• Track order patterns and flag any inconsistencies or opportunities to upsell.
• Monitor account activity and proactively address client inquiries or concerns.
• Support the marketing team with the planning and execution of promotional campaigns, customer presentations, and product sample coordination.
• Assist in preparing sales reports, dashboards, and presentations for account managers and leadership.
• Collaborate with the sales team on prospecting efforts and proposal preparation.
• Assist in the completion and submission of commercialization documents, new product listing forms, and customer setup documents to ensure timely and accurate launches.

Customer Service Support

• Provide backup coverage for our customer service team during peak periods, absences, or high-volume times.
• Respond promptly to customer inquiries via phone and email regarding orders, pricing, and product availability.
• Assist in creating and maintaining accurate customer records in CRM and ERP systems.

Travel and Event Planning

• Coordinate travel arrangements and accommodations for sales and executive team members.
• Assist in planning and executing logistics for trade shows, customer visits, and innovation sessions.
• Track expenses and submit reports in a timely and organized manner.

Here’s What You’ll Bring:

• Post-secondary education in Business, Marketing, or related field.
• 2+ years of experience in a similar support role, ideally in food manufacturing, distribution, or CPG.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook); experience with CRM systems is an asset.
• A collaborative spirit and the ability to manage multiple priorities with minimal supervision.

This is an exciting opportunity for someone who is proactive, hands-on, and ready to take on challenges in a fast-paced, high-energy environment!

Embassy Ingredients is committed to providing accommodations for applicants with disabilities through the recruitment, selection and/or assessment process. If contacted for an employment opportunity, please advise the People and Development Department of the nature of any.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Marketing

• Industries

  Food and Beverage Manufacturing

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