Counter Sales Associate (Sarnia, ON)

Wolseley Inc; Sarnia; Hybrid; CAD 50,000 - 52,000; Full time

Benefits offered by this job

Full benefits on day 1

RRSP and pension plan with employer 5.

Annual bonus and profit sharing

Employee discounts

Education reimbursement

Career development opportunities

Employee referral programs

Job summary

Wolseley Canada is hiring a Counter Sales Associate in Sarnia, ON. The role involves serving customers at the counter, handling product inquiries, preparing quotations, and coordinating order fulfilment for HVAC and plumbing supplies.

You will build lasting relationships with customers, maintain stock levels, and assist in warehouse tasks as needed. A background in wholesale distribution and strong communication are required.

Qualifications

• Previous technical sales or customer service experience in wholesale or distribution.
• Local HVAC and plumbing knowledge is an asset.
• Strong communication and customer service skills.
• Proficient with Microsoft Office; AS400 is a plus.

Responsibilities

• Assist customers with product inquiries and prepare quotations.
• Coordinate order fulfillment and ensure timely delivery.
• Build lasting relationships with customers and colleagues.
• Maintain counter stock and support warehouse operations.

Skills

Sales experience

Customer service

Wholesale knowledge

HVAC knowledge

Plumbing knowledge

Microsoft Office

AS400 experience

Communication skills

Tools

AS400

Job description

## Counter Sales Associate (Sarnia, ON)Apply: Sarnia: Full time: Posted Today: JR9646At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be? Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard. **Join the Pros!** **Why You’ll Love Working Here**## * Safety-focused and inclusive workplace culture* Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting day 1* Competitive retirement savings program including RRSP and Defined Contribution pension plan with employer matching up to 5.25% Day 1* Paid vacation, sick time, and paid birthday off* Annual bonus and profit-sharing opportunities* Employee discounts on leading plumbing, HVAC/R, and industrial products* Education reimbursement and ongoing career development opportunities* Employee referral programs and recognition initiatives**The Opportunity**Join the Sarnia location as a Counter Sales Associate, serving as the first point of contact for customers and providing exceptional sales and service support. We’re looking for a customer-focused professional with wholesale distribution experience, strong product knowledge, and excellent communication skills. In this role, you will assist customers with product inquiries, prepare quotations, coordinate order fulfillment, and build lasting customer relationships while contributing to the success of the branch.**What you will do:*** As the first point of contact you will be required to offer prompt product knowledge and information to customers in a professional manner* Respond to customers in a timely manner in person, by phone or email* Prepare small order quotations on urgent contracting jobs* Perform necessary product research in catalogues and online* Verify all items are available for the customer as ordered and scheduled* Responsible for building positive relationships with customers and associates* Take initiative to maintain stock of the counter area as needed* Offer help and assistance in the warehouse if required**What you will bring**:* Previous technical experience in sales or customer service in wholesale or distribution required* Local market knowledge with HVAC and Plumbing will be an asset* General computer skills including Microsoft Office required. Experience with AS400 an asset.* Must have exceptional customer service and professional communication skills#INDSALBase Salary: $50,000 to $52,000 + 4% PSPExisting position : Backfill**Our Commitment to You** Wolseley Canada is proud to be an equal opportunity employer, embracing diverse backgrounds and perspectives. We are committed to an inclusive, barrier-free recruitment process with accommodation available on request for candidates participating in all stages of the recruitment and selection process. **Ready to Shape the Future?** Join Wolseley Canada and take the next step in your career. Apply today to become a trusted partner in our mission to deliver excellence and innovation across Canada’s infrastructure. **Please note:** Wolseley uses AI-assisted tools to support applicant screening. Where a salary range is posted, the total compensation range posted for this role represents the total compensation opportunity, which may include base wage, bonuses, commissions, and/or other monetary components, if applicable. Placement in the range will be based on factors such as market conditions, internal equity, candidate experience, skills and qualifications relevant to the role. Benefits eligibility varies based on employment status and contract length. Full-time permanent positions are eligible for the full benefits package. Fixed-term contract positions may be eligible for health and dental benefits depending on the terms of the position. Short-term contract positions are not eligible for company-sponsored benefits. This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.