Counter/Inside Sales Associate

Fitzii; Fredericton; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Benefits and pension plans

Career opportunities

Diversity in the workplace

Job summary

Rexel Atlantic is looking for a Counter/Inside Sales Associate to join our Fredericton branch. You will build relationships with customers by handling product inquiries, processing orders, and maintaining our customer database.

Reporting to the Branch Manager, you will support field sales and project teams, prioritize multiple tasks, and ensure accurate order status while representing our brand with professionalism.

Qualifications

• 1–2 years of inside/counter sales experience.
• Product knowledge of the electrical business is a plus.
• Strong communication and relationship-building skills.
• Ability to prioritize tasks and work under pressure.
• Experience with AS400 is an asset.

Responsibilities

• Assist customers with product inquiries in person, via phone, and at the counter.
• Maintain the customer database and process orders.
• Support the field sales and project management teams.
• Report to the Branch Manager and ensure accurate order status.

Skills

Customer relationship skills

Communication skills

Multitasking / prioritization

Interpersonal skills

Self-motivated / eager to learn

Tools

AS400

Job description

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Company: Rexel Atlantic

Type: Full-time

Join Rexel: A Global Leader in Electrical Distribution

Rexel is a world leader in the electrical distribution market, operating in 18 countries and leveraging a network of 1,950 branches and 27,000 employees. We provide innovative electrical solutions and equipment for the industrial, residential, and commercial sectors. As the energy industry evolves, our business is transforming alongside it. This change is driven by you—our fresh thinkers, innovators, and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customers, and stakeholders alike. Together, we are building sustainable performance and shaping a better future.

Rexel Canada operates under five distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley.

Rexel Canada – Atlantic Division, a leader in the energy solutions & electrical distribution industry, is looking for a Counter/Inside Sales Associate located in our Fredericton branch.

What You Will Do With Us

As the Counter/Inside Sales Associate, you will build relationships with our customers by assisting with any product inquiries, maintain the customer database and receive & process orders. Reporting to the Branch Manager, you will support the field sales and project management teams.

How You Will Thrive With Us

• Sales Support, you will assist customers with any inquiries In-person, via phone and at the counter.
• You will make a personal impact, you consistently achieve a high level of customer service.
• You will be a Brand Ambassador, by building brand recognition while supporting sales initiatives and enhancing customer experiences. You will consistently ensure that our corporate image is reflected.
• You are a detailed and organized, you will actively and continuously provide up to date status notifications on orders and follow policies and procedures for order processing.

Who Are You

• Product knowledge of the electrical business and or understanding of basics electricity would be an asset.
• You have 1-2 years of prior inside/counter sales experience
• You have the proven ability to communicate effectively and build customer relationships.
• You have the ability to prioritize multiple tasks and work well under pressure while maintaining a good attitude.
• You have strong interpersonal skills and an ability to impart knowledge.
• Self-motivated and has a thirst for knowledge. Enjoys learning and motivated to take all available training that is offered either by Rexel and or its manufacturing partners
• You have experience using inventory management systems including AS400 (an asset.)

What We Offer

• Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
• We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities—whether advancing in your current field or exploring something entirely new. If you’re motivated, we’ll help you find the career path that suits you.
• Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.