Counter and Inside Sales Representative

Guillevin International; Belleville; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Group insurance

RRSP with employer contribution

Scholarship program

Charging terminals at facilities

Job summary

Guillevin International in Belleville, Ontario is seeking a Counter and Inside Sales Representative. This regular full-time role requires handling customer requests across counter, email, phone, and online channels, and building strong customer relationships.

Ideal candidates will have B2B sales experience, a customer-first mindset, and the ability to work collaboratively with outside sales staff. The company offers a dynamic energy sector environment with growth opportunities and benefits.

Qualifications

• Experience in B2B sales.
• People person who puts customer satisfaction at the centre of decisions.
• Ability to manage multiple channels (counter, email, phone, online) and provide timely solutions.

Responsibilities

• Manage and prioritize customer requests from counter, email, phone, and online sales.
• Respond to customer needs and provide appropriate solutions.
• Follow up with customers and relay feedback to key personnel.
• Maximize sales by suggesting alternative and complementary products.
• Collaborate with outside sales staff to close deals.
• Maintain knowledge of product lines and systems used.
• Negotiate prices and terms with customers when needed.

Skills

B2B sales experience

Customer service mindset

Communication skills

Job description

Counter and Inside Sales Representative

Status: Regular, Full time

Location: Belleville, Ontario

Daytime schedule: Monday to Friday.

Known customer base, reliable and high-quality products.

Opportunity for advancement.

Do you have what we’re looking for? Experience in B2B sales.

“People” person who puts customer satisfaction at the centre of every decision.

Reliable, resourceful and committed.

Very resilient and good at finding solutions.

Here’s a typical day:

• Manage and prioritize customer requests coming through various channels (counter, email/phone and online sales).
• Respond to customer needs and find appropriate solutions, based on the circumstances.
• Follow up as necessary and promptly inform key personnel of customer feedback (prices, products, service, etc.).
• Maximize sales to customers; suggest alternative and complementary products.
• Work closely with outside sales staff.
• Maintain skills and knowledge of product lines and systems used.
• May be required to negotiate special prices and terms with customers

What’s in it for you

We are a major player involved in the energy transformation in Canada. We offer a dynamic work environment with great career opportunities. We value initiative, encourage engagement and recognise everyone's contribution.

What sets us apart is our:

• Annual profit-sharing offered to all in addition to our competitive compensation: rewarding accomplishmentsis part of our culture.
• A strong national network offering real opportunities to grow: our people make the difference.

Among our benefits:

• Flexible group insurance plan customizable to your needs.
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP).
• Group RRSP with employer contribution and TFSA.
• Years of Service Recognition Program
• Postsecondary Scholarship Program for our employee’s children.
• Charging terminals available at many of our facilities.

Come build your career with us, a growing network geared for your ambitions!

We are committed to creating accessible environments for our applicants and employees. If you require accommodation or special assistance at any stage of the application process and employment, please contact us at [e-mail] with your request. Your information will be treated as confidential. Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

Founded in 1906, Guillevin is a major player in Canadian distribution, recognised for its field expertise and strong partnerships with trusted brands in electrical, lighting, renewable energy, telecommunications, and automation. Active in residential, commercial, industrial, and institutional markets, we create sustainable value where it truly matters. With more than 120 locally managed autonomous centres across the country, we operate at the heart of the markets we serve, close to our customers and their field realities. Our business model makes all the difference: Our local teams are agile, autonomous, and able to respond quickly to find the right solution, even for the most complex needs. We are true business partners. We understand your challenges, anticipate your needs, and work with you to find solutions that move your ambitions forward. This same culture of autonomy and collaboration drives our internal teams. At Guillevin, every employee plays a meaningful role in our collective success with the freedom to act, the pride to take initiative, and the desire to make a difference every day. Join our teams geared to make it happen!