Count Room Clerk

River Cree Resorts & Casino; Canada; On-site; CAD 42,000 - 52,000; Full time

Job summary

River Cree Resorts & Casino is seeking a Count Room Clerk to join our cage team. Reporting to the Cage Supervisor, you will count currency from slot terminals, TITO redemption kiosks, outlet floats, and currency orders, while preparing bank deposits and ensuring accurate documentation.

The role demands high accuracy, integrity, and strong cash-handling skills, with early morning shifts, weekends, and holidays required. AGLC registration and prior cash/countroom experience are assets.

Qualifications

• Experience handling large amounts of currency and basic accounting is an asset.
• Experience in a casino or count room is preferred.
• AGLC registration or eligibility is required or asset.

Responsibilities

• Provide superior guest service and support to casino guests.
• Count currency from slot terminals, TITO kiosks, and outlet floats.
• Prepare bank deposits and reconcile daily cash reports.
• Report counterfeit currency and irregularities promptly.
• Maintain accurate cash-handling paperwork and security procedures.
• Support team and communicate with associates on the casino floor.

Skills

Cash handling

Banking experience

Education

High School Diploma

Job description

Overview

Reporting to the Cage Supervisor, the Count Room Clerk will ensure they promote the utmost integrity and respect to all management and staff. Responsible for the count of currency pulled from slot terminals, TITO redemption kiosks (TRK’s), outlet floats, currency orders received and poker rakes. The position is also responsible for preparing bank deposits.

Responsibilities

• Ensure the guest is being provided with superior customer service
• A passion for excellent service and the organization’s vision
• Encourage mutual accountability in service and inspiring others
• Uphold a teamwork experience offering assistance where available or when requested
• Ability to accept responsibility readily and grasp instructions
• Adhere to all policies and procedures for effective and secure cash flow
• Responsible for counting all currency and reconciling all associated paperwork
• Identify and report counterfeit currency
• Ensure all applicable paperwork related to the Count Room/Slot Cage are provided to the Cage Supervisor on a timely and efficient basis
• Ensure proper and accurate bank deposits for the Finance Department, as well as, all other applicable outlets
• Monitor and report security and safety concerns to ensure a safe environment for associates
• Required to handle / verification of large amounts of currency
• Problem solving skills when balancing
• Be at team player
• Support and communicate with all associates within the casino floor
• Uphold a teamwork appearance helping where available or when requested
• Physical motion of pulling slot terminal bill boxes from carts, repetitive motions, kneeling, standing/sitting for long periods of times
• Computer data entry
• Maintain proper maintenance of all related coin/currency handling equipment
• Due care and attention to terminal bill boxes
• Balancing and exporting of the daily currency count
• Slot and outlet deposits
• Balancing and reporting of the TRK kiosks
• Maintain currency for the ATM’s
• Maintain an AGLC gaming workers license
• To look out for the safety of yourself, co-workers and to follow all Health and Safety requirements in the workplace.
• All other duties as assigned

Qualifications

• High School Diploma an asset
• Must be able to register with AGLC
• Entry level accounting an asset
• Large cash handling or banking experience is required
• Previous Casino Count Room experience an asset
• Physical motion of pulling slot terminal bill boxes from carts, repetitive motions, kneeling, standing/sitting for long periods of times

The Count Room Clerk will be required to work in with a few other count room clerks. The schedule for this position is a compressed work week. It would require the candidate to start early mornings until late afternoons (5:30am to 3:30pm). The schedule varies and must be available weekends, and holidays

WE OFFER

• A competitive wage and excellent benefits.
• Shuttle service from West Edmonton location.
• All associates participate in our “Circle of Service” program which rewards and empowers individuals who provide outstanding customer service.
• An opportunity to work within a progressive, exciting team environment.
• An opportunity to work with a skilled Management team.